ALITHEA AYESHA ANJUM
Perambur
Summary
I am a Dedicated and passionate customer support officer in the banking sector i always build a good rapport with my customers. maximization skills in handling irrated customer in a calm and composed manner. I believe in one call resolution which is the key to a successful customer support officer
Overview
2
2
Languages
Work History
Manager
Wyworrie traders
Chennai
- Oversaw daily operations and ensured efficient workflow across departments.
- Managed team schedules and delegated tasks to optimize productivity.
- Collaborated with suppliers to maintain inventory levels and product availability.
Mobile Banking Officer
Standard Chartered Bank
- Handling credit cards and banking queries for customers
- Semi sales
Ar caller
ACP Billing Services Pvt Ltd
- Dealt with the customers on call regarding the requirements of surgical products
S.R.S. Enterprises Pharmaceuticals Distributors NonPattern
- Filing medical claims to US insurance companies
- Interacting with insurance companies representative in US
Education
B.Com - Corporate Secretaryship
Stella Maris College
High school or equivalent -
St. Joseph's Anglo - Indian Higher Secondary School
Perambur, ChennaiSkills
- Maximization skills in handling irritated customers
- One call resolution
- Observation
- Decision making
- Communication
- Multi-tasking
- Pressure handling
- Leadership
Accomplishments
- State level Gold medalist in high jump and hurdles
- Divisional level Kabbadi player
- Represented Tamil Nadu in the inter state sports meet level for Heptathlon
Languages
English
First Language
Hindi
Beginner
A1
Timeline
S.R.S. Enterprises Pharmaceuticals Distributors NonPattern
Ar caller
ACP Billing Services Pvt Ltd
Mobile Banking Officer
Standard Chartered Bank
Manager
Wyworrie traders
B.Com - Corporate Secretaryship
Stella Maris College
High school or equivalent -
St. Joseph's Anglo - Indian Higher Secondary School