Alitzel Ortega
New Albany
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
Work History
Business Office Representative
SCA Health
Louisville
04.2023 - Current
- Managed patient inquiries and resolved billing concerns to enhance satisfaction.
- Processed patient admissions and verified insurance to streamline onboarding.
- Coordinated with clinical staff to ensure accurate documentation.
- Trained new staff on office procedures and systems to improve operational readiness.
- Supported administrative tasks, including filing documents and data entry.
Medical Receptionist/Medical Interpreter
Have A Heart Clinic
06.2022 - 04.2023
- Maintained clean and organized reception area to enhance visitor experience.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Coordinated multiple tasks to consistently meet time-sensitive deadlines.
- Followed ethical codes to protect confidentiality of patient medical information.
- Facilitated effective communication as medical interpreter for patients and staff by delivering accurate interpretations during clinical encounters.
- Managed multi-line phone system and pleasantly greeted patients.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
Food Science Lab Assistant
American Beverage Marketers
04.2019 - 06.2022
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples to ensure quality compliance.
- Conducted inspections, tests and measurements of pH and Brix to verify adherence with regulations and desired specifications.
- Inspected and documented characteristics of finished goods, comparing against customer specifications and quality standards to ensure product acceptance.
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
- Efficiently organized and maintained equipment to keep the laboratory productive and safe.
- Handled raw materials to create complete products ready for commercial distribution.
- Located and investigated production concerns and helped management implement corrective actions.
- Ensured proper documentation by copying and logging supporting files prior to filing.
- Followed safety procedures when handling and disposing of hazardous chemicals.
- Properly calibrated and adjusted malfunctioning equipment to achieve precise test results.
Dietary Aide
Azalea Hills
12.2017 - 04.2019
- Patiently and compassionately assisted patients requiring assistance eating meals.
- Assisted patients with meals, ensuring comfort and dignity during dining experience.
- Closely followed sanitation and food handling guidelines while assisting Cook with 3 daily meal preparation.
- Ensured cleanliness of tables, floors, and prep areas to support a safe dining environment for 37 residents.
- Followed sanitation and food handling guidelines while supporting Cook in preparation of three daily meals.
Education
Jeffersonville High School
Jeffersonville, INSkills
- Patient Data Processing
- Quality assurance
- Organization and Time Management
- Spanish Interpreting
- Adaptability
- Cleaning and Sterilizing
Languages
Spanish
Timeline
Business Office Representative
SCA Health
04.2023 - Current
Medical Receptionist/Medical Interpreter
Have A Heart Clinic
06.2022 - 04.2023
Food Science Lab Assistant
American Beverage Marketers
04.2019 - 06.2022
Dietary Aide
Azalea Hills
12.2017 - 04.2019
Jeffersonville High School