Enthusiastic service professional with a background in bartending and hairstyling. Known for strong communication skills and attention to detail, dedicated to ensuring customer satisfaction and maintaining a productive work environment.
Overview
5
5
years of professional experience
Work History
Bartender /Restaurant Server/Crew Trainer
Fords Garage
Noblesville
08.2022 - Current
Provided exceptional customer service to enhance guest satisfaction.
Developed good working relationships with fellow employees through effective communication.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served a variety of cocktails and beverages to customers.
Maintained cleanliness and organization of the bar area during shifts.
Trained new bartenders on drink preparation and upselling techniques.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Effectively multitasked within fast-paced environment.
Remained calm and poised during busy periods, promoting great customer service to guests.
Hairstylist Apprentice /Front Desk Receptionist
Salon Honey
Indianapolis
01.2021 - 08.2022
Assisted stylists in executing various hair services and treatments.
Maintained cleanliness and organization of salon tools and workstations.
Provided customer service by greeting clients and addressing inquiries.
Observed experienced stylists to learn advanced cutting and coloring techniques.
Processed payments from customers after services were completed.
Attended weekly staff meetings to discuss customer feedback and product updates.
Followed all safety protocols when using chemicals for treatments or coloring processes.
Recommended retail products based on individual client needs.
Organized supplies and kept inventory of products used in salon services.
Used strong communication skills to effectively speak to and liaise with potential clients and develop business relationships.
Education
Cosmetology License -
Aveda Institute
Carmel, IN
01-2021
High School Diploma -
Fishers High School
Fishers, IN
12-2019
Skills
Customer service
Problem solving
Effective communication
Conflict resolution
Strong leader
Able to work independently or in a team environment