Summary
Overview
Work History
Education
Skills
Languages
Timeline
Interests

Aliya Zehra

Summary

Results-driven Risk Investigator bringing proven skills in administering Fraud risk management programs. Effective in training team members to proactively identify and highlight potential risks. Dedicated to long-term risk management by building strong internal protocols and instilling culture of responsibility and attentiveness.

Overview

5
5
years of professional experience

Work History

Senior Investigation Specialist ( Amazon Pay- ROW)

Amazon
04.2021 - Current
  • • Risk Analysis experience in multiple marketplace (DE, FR, ES, IT and Far East) .Case Study of ongoing fraudulent patterns .Numerous projects supporting as SME for High risk projects.
  • • Performance improvement plans and curating workflow for global buyer seller queues.
  • • Responsible for overseeing several campus ambassadors' trainings as an Operation executive.
  • Initiated PRO intervention's 8-week ASPIRE project
  • "We Connect" initiative, as the Italian-IND team representative to learn how to solve problems in the European market and enhance employee satisfaction on a daily basis.
  • • Worked with Amazon B2B team (business to business) to understand the aspects of vendor's business with Amazon, root cause analysis of issues and opportunities affecting business. Conducted thorough investigations into suspicious transactions, leading to the identification and prosecution of multiple fraudsters.
  • • Collaborated with cross-functional teams to develop and implement fraud prevention training programs for employees, reducing internal fraud incidents by 15%. Utilized data analysis tools to identify patterns and trends in fraudulent activity, resulting in a 30% increase in successful fraud prevention measures.
  • • Participated in the Business Programs, Data Parity Gaps, and Ul Optimization projects alongside project managers. Resolved bugs and areas of improvement issue through User Acceptance Testing (UAT)

Marketing Coordinator

Dockstreet
03.2020 - 04.2021

• Served as an employee at Dockstreet, one of the top selling brand on Amazon as of 2021 newsletter.

• Expert in driving growth and raising brand awareness through customer-centric campaign strategies. Specializes in cross-channel marketing, digital communication and social media management.

  • • Expanded digital reach by executing targeted online advertising campaigns across multiple platforms.
  • • Completed and submitted monthly and yearly reports to support executive decision making.

• Enhanced brand visibility by developing and implementing targeted marketing campaigns.

Transaction Risk Investigator

Amazon
04.2019 - 02.2020
  • • Created detailed reports highlighting key findings from investigations, facilitating informed decision-making among stakeholders.
  • • Developed short-term goals and long-term strategic plans to improve risk control and
  • • Translated documents for research departments, supporting data collection and
  • • Assisted foreign language speaking clients with inquiries. Identified Trends in fraudulent activities by analyzing large datasets, leading to the implementation of improved security measures.
  • • Implemented new fraud detection strategies resulting in a 15% decrease in fraudulent activity within the first year of implementation.

Education

Executive Development Programme - Product Management And Brand Analytics

IIM Kashipur, Kashipur, India
2024

Bachelor of Arts - Italian Studies

University Of Delhi, New Delhi, India
04.2019

Skills

  • Data collection and analysis
  • Financial intelligence link analysis
  • Financial infrastructure, platforms and systems
  • Root Cause Analysis
  • Report Preparation
  • Risk advisory
  • Workflow Analysis
  • Internal Auditing
  • Trend analysis and reporting
  • Transaction monitoring
  • Fraud prevention
  • Loss Prevention
  • Data Validation

Languages

Italian
Advanced (C1)
French
Intermediate (B1)
Portuguese
Intermediate (B1)
English
Bilingual or Proficient (C2)

Timeline

Senior Investigation Specialist ( Amazon Pay- ROW) - Amazon
04.2021 - Current
Marketing Coordinator - Dockstreet
03.2020 - 04.2021
Transaction Risk Investigator - Amazon
04.2019 - 02.2020
IIM Kashipur - Executive Development Programme, Product Management And Brand Analytics
University Of Delhi - Bachelor of Arts, Italian Studies

Interests

Classical Piano

Astronomy

Aliya Zehra