Summary
Overview
Work History
Education
Skills
Timeline
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ALIYAH DAWSON

North Liberty

Summary

Dedicated and customer-focused professional with expertise in menu knowledge and cash handling. Demonstrated ability to provide excellent customer service and resolve issues effectively. Known for maintaining a positive attitude in fast-paced environments while ensuring food safety standards. Proven track record of efficiently processing orders and prioritizing tasks to enhance overall dining experience.

Overview

1
1
year of professional experience

Work History

BARISTA

Starbucks
South Bend
04.2023 - 02.2024
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Memorized menu to help diners make informed meal choices
  • Operated cash registers and handled cash and card transactions
  • Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
  • Prepared teas, hot chocolate, and other non-coffee drinks for customers
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
  • Presented and explained drink menu, answering questions to educate customers
  • Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers

SERVER

Derby wings
Mishawaka
  • Provided excellent customer service
  • Greeted and accommodated guests, building positive experience from first interaction
  • Used good communication skills to reduce guest dissatisfaction
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests

Education

BBA - Finance

Indiana University
IN
05-2028

High School Diploma -

New Prairie High School
New Carlisle, IN
05-2024

Skills

  • Menu knowledge
  • Order processing
  • Time management
  • Strong work ethic
  • Food safety
  • Cash handling
  • Customer service
  • Team collaboration
  • Sales expertise

Timeline

BARISTA

Starbucks
04.2023 - 02.2024

SERVER

Derby wings

BBA - Finance

Indiana University

High School Diploma -

New Prairie High School
ALIYAH DAWSON