Aliyah Anstead
Crown Point
Summary
Professional in banking and financial services with strong focus on customer service, account management, and financial solutions. Proven ability to collaborate within teams, adapt to changing needs, and consistently achieve results. Skilled in handling transactions, advising clients on banking products, and managing client relationships. Known for reliability, communication skills, and results-driven approach.
Overview
6
6
years of professional experience
Work History
Universal Banker 2
Centier Bank
2025.12 - Current
- Facilitated customer transactions efficiently, enhancing overall service experience.
- Developed and maintained client relationships, fostering trust and loyalty.
- Assisted in identifying customer needs, recommending appropriate banking solutions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
Member Consultant
Purdue Federal Credit Union
2024.08 - 2025.12
- Processed transactions for members, assisted with any online banking questions and/or concerns.
- Provided tailored financial solutions to members, enhancing overall satisfaction and loyalty.
- Assisted in educating members on credit union products and services, fostering informed decision-making.
- Coordinated financial consultations, ensuring personalized service aligned with member needs and goals.
Small Claims Deputy Clerk
Lake County Government
2024.04 - 2024.07
- Processed legal documents and maintained accurate records in compliance with regulations.
- Managed daily office operations, ensuring efficient workflow and adherence to deadlines.
- Coordinated communication between departments, facilitating timely information exchange.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
Traffic Deputy Clerk
Lake County Government
2023.11 - 2024.04
- Coordinated workflow among departments to streamline communication and improve service delivery.
- Managed daily operations of clerk duties, ensuring efficient processing of documents and records.
- Implemented electronic filing systems that enhanced document retrieval efficiency and accuracy.
Night Shift Manager
Dunkin
2020.08 - 2023.10
- Onboarding newly hired employees
- Supervised night operations, ensuring efficient workflow and high-quality service standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Completed routine store inventories.
Intern
Special Victims Unit
2022.08 - 2023.05
- Assisted in gathering evidence and documentation for ongoing investigations.
- Conducted preliminary interviews to collect victim statements and assess needs.
- Collaborated with law enforcement and social services to coordinate support resources.
Education
High School -
Lowell Senior High School
06.2023
Skills
- Time management skills
- Leadership skills
- Communication skills
- Teamwork skills
- Cash handling proficiency
- Transaction processing
- Problem solving skills
- Branch operations
- Critical thinking
Timeline
Universal Banker 2
Centier Bank
2025.12 - Current
Member Consultant
Purdue Federal Credit Union
2024.08 - 2025.12
Small Claims Deputy Clerk
Lake County Government
2024.04 - 2024.07
Traffic Deputy Clerk
Lake County Government
2023.11 - 2024.04
Intern
Special Victims Unit
2022.08 - 2023.05
Night Shift Manager
Dunkin
2020.08 - 2023.10
High School -
Lowell Senior High School
RELATIVE EXPERIENCE
- Dunkin - Onboarding newly hired employees / Provided excellent customer service
- Special Victims Unit - Worked with the general public by providing guidance on completely proper documents
- Lake County Government / Traffic - Processed payments, documentations, and court information
- Lake County Government - Assisted various departments by reviewing documents prepared by courts office to ensure accuracy prior to filing documents into proper systems, and scheduled court hearings for the court.
- Purdue Federal Credit Union - Processed transactions for members, assisted with any online banking questions and/or concerns.