Aliza Kaur
Digital Content Manager
Calgary
Summary
Multifaceted Digital content Manager with extensive experience in building, maintaining, and running successful digital campaigns. Bringing forth broad marketing knowledge, coupled with focused campaign experience. Collaborative and creative manager accomplished at managing digital marketing content.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Digital Content Manager
Onkar Infotech Pvt. Ltd.
Gurugram
12.2021 - 05.2023
- Directed content of website by gathering information and integrating data from other departments.
- Managed content distribution to online channels and social media platforms.
- Maintained content marketing calendar to schedule creation and delivery deadlines.
- Approved, reviewed and edited content flowing to website.
- Curated content across social media platforms, leveraging algorithm strategies to increase engagement.
- Assisted in creating and implementing user-friendly and SEO-driven content guidelines.
- Utilized analytics and site metrics to determine areas of improvement.
- Trained support staff in site implementation, updating and maintenance procedures.
Freelancer Content Writer
Self Employed
New York
08.2019 - 02.2021
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Provided writing support in fast-paced environment for variety of public-facing materials.
- Collaborated with illustrators and photographers to enhance content.
- Promoted and marketed works through social media platforms.
Service Manager & Social Media Marketing Manager
Pest Control Indra Pvt. Ltd.
Mumbai
07.2013 - 10.2019
- Met with customers to discuss service needs and offer available solutions.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Analyzed service reports to identify areas of improvement.
- Developed department processes and procedures to boost customer satisfaction.
- Created Content for Multiple Social Media Channels.
- Monitored service staff performance and provided feedback for improvement.
Education
B.Tech - Electrical, Electronics And Communications Engineering
Punjab Technical University
06.2009 - 06.2013
Skills
SEO best practices
Content sourcing & editing
Analytical Skills
Strategic content planning
Data Visualisation
DOB
23 /2/1992
Timeline
Digital Content Manager
Onkar Infotech Pvt. Ltd.
12.2021 - 05.2023
Freelancer Content Writer
Self Employed
08.2019 - 02.2021
Service Manager & Social Media Marketing Manager
Pest Control Indra Pvt. Ltd.
07.2013 - 10.2019
B.Tech - Electrical, Electronics And Communications Engineering
Punjab Technical University
06.2009 - 06.2013