Summary
Overview
Work History
Education
Skills
Personalparticulars
Career Overview
Accomplishments
Timeline
Generic

ALKA BATRA

Chandigarh

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

13
13
years of professional experience

Work History

Team Member

Bank of America
04.2012 - 06.2013
  • Responsible for responding to online banking and Retail customer’s enquiries via live chat sessions or emails
  • Responsible for building good relationship with customers Assisting customers in resolving their queries Partner with senior management and various support departments to resolve escalated and complex enquiries
  • Assisting customers in resolving their queries.

Back-office Executive

IndusInd Bank
05.2011 - 04.2012
  • Preparing MIS excel reports for performance Ensuring that transactions are processed on time with no processing error and controlling the issues pertaining to operating risk and compliance with RBI rules and regulations
  • Verifying customers’ KYC documentation for Personal loan and business loan and A/c opening forms Ensuring adherence to all regulatory compliances viz KYC, AML and other RBI guidelines & prescribed regulations of the bank Interacting with customers regarding verification of their documents

Executive Assistant to Chandigarh DC Head

Infosys Ltd
Chandigarh
06.2017 - 02.2018
  • Responsible for organizing Transfer Council Meeting every week to discuss the transfer cases
  • This required coordination with all the council members
  • Aligned with HR for Talent Acquisition and Attendance
  • Responsible for conducting Monthly DC EC Meeting which involved coordinating with the heads of all service verticals to discuss all the Development Centre related issues
  • This is considered to be a very high visibility meeting since all the integral decisions related to the Chandigarh DC are taken in this meeting
  • Creating and documenting the POs raised for the amount spent on a daily basis
  • This includes keeping a track of Budget spent and remaining for the Quarter
  • Responsible for handling all the events as a single point of contact at Chandigarh DC
  • It involves the follow: Coordinating for sitting arrangement Coordinating for Gifts to be given to Chief Guest Coordinating for the catering arrangement Coordinating for the technical arrangement if required like sound system, projector etc
  • Coordinating with CCD Team Solely responsible for organizing ‘A Day with DC Head’
  • This involved coordinating with all the employees of the DC and Facilities Team to arrange for catering needs Responsible for arranging all the meeting of the DC Head
  • This includes both internal as well as external meetings
  • This also includes documenting Minutes of the meetings and circulating with the audience
  • Responsible for taking out all the important Reports/ Data after taking leads from all the stakeholders viz, Human Resources Department, Facilities, Security, Education and Training Centre and CCD
  • Role includes coordinating with all the team members for seat allocation in Chandigarh DC and keeping tracks of all the vacant and filled seats
  • Responsible for conducting a yearly workshop with all the track members of the Chandigarh DC
  • Serve as a single point of contact for reporting of any issues at DC level Documenting of all the issues related tofood court and sharing the concerns/ feedback with the DC Head

Assistant Manager – Accounts and HR-Admin

Zetor India Private Limited
Chandigarh
10.2022 - Current
  • Accounts
  • Maintaining the complete credit/debit ledger of the company.
  • Checking and updating cash flow sheet with the received invoices to be added, payment to the vendors for all the purchases, expenses, and rentals.
  • Preparing the statutory files like TDS Challans, GST Returns, and GST Challans for the respective financial year.
  • Handled all the documentation for successful payment of dividend payment to the parent company.
  • Dealing with the head office in the Czech Republic, collect, analyze, record, and report the financial data of a company or an individual in the Accounting Software Buzy.
  • Coordination with the auditors during the audit and adhering to the compliances.
  • Maintaining all the bank statements to update the Cash Flow for the Management Team.
  • Maintaining all the accounting files like Purchases, Sales, Expenses, and petty cash report.
  • Liaoning with Banks for all the payments and inwards.
  • Issuing of the invoice numbers/PO Numbers if required by any person.
  • Scanning all the invoices, bills, etc., and sending them to the external head office accounting team.
  • Preparing cash vouchers if there will be any expenses done by petty cash.
  • Issuing Commercial Invoice, Proforma invoice, Purchase order numbers, and maintaining the track.
  • Human Resources & Office Administration
  • Recruited and trained new employees to meet job requirements.
  • Ensured compliance with safety regulations and company policies.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Attendance reports and Leave Reports at the end of the month from the software and putting all the information in the excel sheet.
  • Ensuring all employees receive their salaries on time, ensuring compliance with accounting principles, and preventing thefts and frauds.
  • Making all the required purchases for the office and ensuring the office upkeep.

  • Export Documentation.
  • Checking of pre- and post-shipment documents like proforma, commercial invoice, Shipping Bill, Bill of Lading, and packing list.
  • Processing the export shipment documentation with the Bank to generate EBRC.

Executive Assistant to Managing Director

Verbio India Private Limited
Chandigarh
04.2021 - 10.2022
  • Assisting the Managing Director in scheduling his meetings and appointments, maintaining his calendar, attending his guests, and arranging his travel.
  • Responsible for booking purchase invoices in Tally and maintaining the accounts Sales Purchase files.
  • Responsible for managing local purchases, getting quotations, and making comparisons.
  • Handling company credit card, managing the submission of credit card statement with all the supportings in Tally.
  • Responsible for processing the payments of the Vendors
  • Preparing Purchase Orders and maintain their files
  • Issuing Purchase Order Numbers to the employees and maintaining the records.
  • Supporting the Audit team during yearly audit.
  • Aligned with HR for Talent Acquisition and Attendance
  • Ensuring Compliances- Statutory & Contractual Vendors Empaneling/Contracts Management & Renewals Responsible frequent senior visits; CEO of the company which includes board meeting
  • Responsible for preparing PowerPoint presentations for the Managing Director which includes the budget for all the activities to be held in the organization and which are already done
  • Coordinating with GODREJ building staff for Material in and out formality, handling invoices and other requirements regarding the building
  • Liaoning with them for the facility upkeep, Cam/Electrical Bill
  • Responsible for the Travel Management of all employees: It involves the follow Coordinating for flight arrangement for all employees/Guests Coordinating for local/Outstation cab arrangement for all employees/Guests Coordinating for Hotel booking for all employees/Guests Inward & outward register Ensure over up keep & security of the office
  • Management of Cafeteria Services & Pantry Services Managing Client Visits & Other floor activities
  • Maintaining record of office consumables like printing & stationary items Courier Management Team management Responsible for In-house repair and maintenance.

Executive Assistant to Centre Head Cum Administrative Assistant

Emerson IT solutions
Chandigarh
03.2018 - 05.2019
  • Responsible for organizing Senior Staff Meeting every week to discuss all the internal decisions related to organization
  • This required coordination with all the staff members
  • Responsible for Managing Local Purchases, Getting Quotations, Making Comparison, seeking Approval for all purchases Handling Company Credit card, managing the submission of credit card statement with all the supportings
  • Responsible for processing the payments of the Vendors
  • Preparing Purchase Orders and maintain their files
  • Issuing Purchase Order Numbers to the employees and maintaining the records
  • Supporting Accounts team in Audits Aligned with HR for Talent Acquisition and Attendance Also handled the senior visit; CEO of the company which includes board meeting
  • Assisting the center head in scheduling his meetings and appointments, maintaining his calendar, attending his guests, arrangement of his travel
  • Responsible for preparing all the expense reports and PowerPoint presentations for the center head which includes the budget for all the activities to be held in the organization and which are already done
  • Responsible for handling all the in-house and outdoor events/Trainings which includes the following: Booking of Venue Coordinating for sitting arrangement Arrangement for the refreshment (breakfast/Lunch/Dinner to be served to the employees
  • Procurement of gifts/trophies/Stationary and other official requirement
  • Managed the big events like All hands meet quarterly, Annual Day, employee engagement events monthly, Technical events quarterly etc
  • Recently handled the Annual event held in J W Marriot, looked after all the arrangements including decoration, stage set up, technical arrangement, food arrangement
  • Responsible for the Travel Management of all employees: It involves the follow Coordinating for flight arrangement for all employees/Guests Coordinating for local/Outstation cab arrangement for all employees/Guests Coordinating for Hotel booking for all employees/Guests Coordinating for forex, Visa arrangement and Travel Insurance for all employees
  • Responsible for maintaining seat allocation data for all the employees
  • Being a part of safety committee: Responsible for Company’s Health, Safety, Environmental and Quality Policies and to comply fully always with the Company’s health & safety, welfare, fire arrangements, in line with ISO:9001 requirements
  • Responsible for medical room, Training room and Board Room upkeep and maintenances daily
  • Responsible for Purchase Orders: Utilize the Oracle system for the raising of purchase orders and the subsequent processing of the associated invoices to Finance
  • Monthly invoice submission and preparing provision sheet for financial budget
  • Incident/Damage reporting Inward & outward register Ensure over up keep & security of the site Ensuring Compliances- Statutory & Contractual Payment co-ordination Management of Cafeteria Services & Pantry Services Liaoning with the Builder for the facility upkeep, Cam/Electrical Bill Vendors Empaneling/Contracts Management & Renewals Managing Local Purchases, Getting Quotations, Making Comparison, seeking Approval for all purchases Managing Client Visits & Other floor activities
  • Maintaining record of office consumables like printing & stationary items Courier Management Team management Responsible for In-house repair and maintenance
  • Procurement of Stationery, office furniture and other facility related requirements, also maintaining record of it
  • Responsible for Office upkeep and furniture upkeep
  • Coordinating with SEZ building staff for Material in and out formality and other major decisions regarding the building.

Education

MBA - HR and Administration

Symbiosis University
Pune
01.2011

B. Com - Accounts & Auditing

Panjab University
01.2008

10+2 -

CBSE
01.2004

10th -

CBSE
01.2002

Skills

  • Highly motivated
  • Exceptional interpersonal skills
  • Ability to work under pressure
  • Relationship management
  • Adherence to regulatory compliances
  • Employee engagement
  • Good management skills
  • Systematic thinking
  • Logical and analytical skills

Personalparticulars

02/24/1987, Married, English, Hindi and Punjabi

Career Overview

12yrs. of rich experience in Accounts/HR/Administrative role. Rich experience of being associated with reputed organization like Zetor India Pvt Ltd, Verbio India Private Limited, Emerson IT Solutions, Infosys Ltd, IndusInd Bank & Bank of America. An effective communicator with exceptional relationship management skills with the ability to relate with people at all levels. Well versed with concepts of Accounts work including Preparation of Financial reports, Managing Bank Accounts, Handling Payments, TDS and Dividend Work, Invoice Booking, Vendor Management, Purchase Orders, Budgeting & Expense analysis and HR work including Attendance, Talent Acquisition, Event Management and Admin work including Possess strong analytical and problem-solving skills, with the ability to make well thought out decisions. Proactive self-starter with track record of initiative, personal responsibility, ownership of work and reputation for removing obstacles and making things happen. Excellent Communication & Interpersonal skills.

Accomplishments

  • Received recognitions for achieving targets

Timeline

Assistant Manager – Accounts and HR-Admin

Zetor India Private Limited
10.2022 - Current

Executive Assistant to Managing Director

Verbio India Private Limited
04.2021 - 10.2022

Executive Assistant to Centre Head Cum Administrative Assistant

Emerson IT solutions
03.2018 - 05.2019

Executive Assistant to Chandigarh DC Head

Infosys Ltd
06.2017 - 02.2018

Team Member

Bank of America
04.2012 - 06.2013

Back-office Executive

IndusInd Bank
05.2011 - 04.2012

MBA - HR and Administration

Symbiosis University

B. Com - Accounts & Auditing

Panjab University

10+2 -

CBSE

10th -

CBSE

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