Alka Pandya

• Strengthened internal controls, ensuring compliance with all relevant regulatory requirements and accounting standards.
• Developed comprehensive financial models to support strategic planning initiatives and drive business growth.
• Lead GRIR reconciliation team at the time of migration.
• Lead EDI (electronic Data Interface) team.
• Leading PL29 invoice processing team consists of 52 members.
• Resource planning and training of new staffs.
• Preparing weekly and monthly business review meeting details.
• Co-ordination and resolution of technical issues with IT.
• Improved financial reporting accuracy by rigorously reviewing and reconciling general ledger accounts on a regular basis.
• GR/IR Analysis, follow up and reporting
• Handling EDI/PL29 Follow up.
• Attending client calls and query resolution.

• Pilot batch of Learning & Development team
• Preparing all the required documents and the materials that is required for any learning session (Calendar invite for blocking the calendars, any pre-work activities includes reading an article or completing any Web Based Learning before attending the session, checking the logistics requirements then the sign in sheet, Survey of the session.
• Implemented organizational strategies to maintain a clean, efficient workspace.
• Handled high volumes of incoming work requests professionally while maintaining excellent organization.
• Pre-event activities includes - Sending all the communications based on the class requirements such as:

➢ Announcement – Announcing the future date of the class that is going to take place.

➢ Save the date (Blocking the calendars of participants as well the facilitators) - includes Location, Date & time, Overview, cancellation policies, CE criteria.

➢ Joining Instructions – includes the details if any articles that has to be completed before getting into the classroom training or prepare any write ups on any topic, sharing the links (If it is skype session). Joining instructions also includes information of the class.

➢ Class Participants confirmation – List of registered/Waitlist/cancelled participants list will be sent to the onshore team

• Registering the people into the class:

➢ 2 types of registration – i. Admin registration which includes only selected people (Based on the rank) ii Self registration is done when the course is open for all levels of people.

• Send the Sign in sheet – includes the confirmed list of participants and the facilitator’s information.
• Post-event activities include – sending the evaluation during the class, Evaluation reminder (5 days after the class end date) to those who has not provided the feedback and send the report it to the onshore team.
• Awarding the CE – Continuous Education to those participants who had attended the training.
• Handling daily and weekly catch up calls with the onshore team
• Supporting Expense reimbursement process.
• Responsible in processing vendor Invoices, inter office invoices.

• Provided exceptional customer service when addressing employee inquiries about paychecks or withholdings, fostering positive workplace relations.
• Developed strong relationships with internal departments to streamline communication regarding employee data updates and changes affecting payroll calculations.
• Assisted in budget planning by providing accurate forecasting of future payrolls based on historical data analysis.
• Resolved payroll discrepancies quickly and successfully.
• Processing and auditing of work simultaneously.
• Preparing weekly and monthly reports like Weekly Benefit reports (benefits report like – Cigna, Affordable Care Act) and monthly compensation reports (Monthly compensation reports like Salary, Bonus, Vacation balance, Hypo tax,Foreign Premium).
• Taking up of ownership to handle new clients.
• Handling calls with the onshore. (For training on any new tasks, and change in the process of processing the payrolls, etc).
• Processing monthly payroll and weekly payrolls.
• Experience in LINK-E system for processing payroll.
• Running payroll periodically and generating the pay slip.
• Initiative in taking new challenges. (Taking ownership and independently handling the tasks).
• Working on finance tasks like calculating Hypo tax, Generali Invoices, Monthly finance reports (Hypo/ESPP, 12th and End of the Month Reports).
• Handling other payrolls on timely basis inorder to remain productive.

• Prepared comprehensive payroll reports for management review, allowing informed decision-making regarding budgetary adjustments.
• Processing and auditing of work simultaneously.
• Identified opportunities for process improvements within the payroll system, leading to increased operational efficiency.
• Allocating and handling the IMS Calls with Onshore.
• Resolved payroll discrepancies promptly, addressing employee concerns efficiently and professionally.
• Handling Client and Customer Escalations.
• Assisted with audit preparations, maintaining clear documentation of all payroll transactions.
• Preparing weekly and monthly reports.
• Processing monthly payroll in weekly basis.
• Experience in UNIPAY system for processing payroll.
• Running payroll periodically and generating the pay slip.
• Sending reports to managers and top management.