Alka Patel

LEAN SIX SIGMA GREEN BELT by SSA Business Solutions

Procurement Planning and Inventory Management

• Responsible for procurement (place Inter-Co PO and follow up actions) for both commercial and sample products;
• Responsible for setting appropriate parameters for stock levels and re-order quantity in consultation with Sales Manager.
• Coordinate with sales team to manage short supply scenario and perform manual allocation of stocks to customers.
• Responsible for reporting inventory levels and collections on weekly/monthly basis for management report for such activities;
• Responsible for receiving damage goods from customer after proper inspection and restricting supply of such damage goods in ERP system;
• Liquidating near expiry material by directly dealing with customers
• Responsible for periodic / annual stock takes and warehouses audit;
• Responsible for inventory management and therefore NWC reduction pertaining to Inventory cost
• Preparing monthly reports on inventory & generating MIS for BL manager by extracting data from various sources such as SAP, ERP, etc;

Order to Cash Process in SAP

• Creation of customer master (Sold to, Bill to, Ship to Code) in SAP.
• Responsible for extension of material code to respective sales organization in SAP.
• Sample processing and Delivery to customers.
• Manage order processing process on SAP, performing relevant SAP function such as creating SO, Post Goods Issue, Invoice, E-Invoice etc.
• Co-ordination with Local Financial Team and Global Credit Management team for credit risk assessment and maintaining / removing credit blocks for customers;
• Monitoring and Timely follow up for receivable from customers. Extracting O/S data from SAP and prepare report for Manager. Maintain overdue to
• Co-ordination with Shared Service Hub Team to provide data related to knocking of TDS / GST deduction by customer against receivables.
• Process customer complaints in CRM software.
• Creation of Credit Notes for Sales Return, Trade Discount, Cash Discount and Yearly Incentives.

Sales Support

• Providing marketing and event management support during exhibitions & business events. Co-ordinate with communication function for design of marketing materials as required.
• Organize weekly internal meeting with Sales & FAS Head to resolve pending issues.
• Responsible for customer audit
• Keeping track on ongoing changes in regulations from customs, local regulatory (CDSCO, FSSAI, local FDA) etc. which would impact HC sales & distribution of products in Asia South. Ensuring actions to implement the internal changes to adhere to the changing regulations.