Alka Sharma
Business Development Manager
New delhi
Summary
Experienced Business Development Manager with a proven track record in effectively managing client relationships, driving account growth, and developing sales strategies.Well-versed in project management, time management, organization, and adaptability. Previous roles as a Quality Control Officer and LAB QA Officer at WHO and ISO-certified companies have provided valuable experience. Career goal is to leverage extensive business development expertise to contribute to organizational success and ensure client satisfaction.
Overview
11
11
years of professional experience
3
3
Languages
Work History
BUSINESS DEVELOPMENT MANAGER
Radico Remedies
02.2023 - Current
- Client Relationship Management: Building and maintaining strong client relationships, addressing concerns, and ensuring client satisfaction
- Account Management: Overseeing and managing existing client portfolios, including account growth and retention
- Sales and Business Development: Generating new business opportunities, negotiating deals, and driving sales growth
- Order Processing and Fulfillment: Efficiently managing the entire order process, from order initiation to final product delivery
- Complaint Resolution: Effectively handling and resolving client complaints and issues
- Market Engagement: Actively participating in industry events, exhibitions, and client meetings
BUSINESS DEVELOPMENT MANAGER
MASCOT HEALTH SERIES PVT LTD
01.2018 - 03.2020
- Company Overview: Joined a WHO-GMP and ISO certified company as a Business Development Executive and was promoted to Business Development Manager within 6 months.
- Key responsibilities included expanding sales of products and services with existing clients, creating and presenting business development reports, and generating new business through various outreach channels.
LAB QA OFFICER
BRD MEDILABS
10.2015 - 10.2016
- Company Overview: Baddi (H.P) an cGMP and ISO-9001:2008 certified Company
- Joined as a QC Officer and then later promoted to Lab QA Officer.
- Key responsibilities included overseeing the Quality Management System, developing and updating SOPs, and investigating and resolving OOT and OOS results
- Baddi (H.P) an cGMP and ISO-9001:2008 certified Company
QUALITY CONTROL OFFICER
SHIVA BIOGENETIC PHARMACEUTICALS Pvt..Ltd
06.2014 - 10.2015
- Company Overview: WHO-GMP & ISO 9001:2008 certified Company
- WHO-GMP & ISO 9001:2008 certified Company
- Worked as QC officer.
Education
Bachelorate of Pharmacy -
Himachal Institute of Pharmaceutical Education Andresearch
Skills
Project Management
undefinedPersonal Information
- Date of Birth: 09/21/90
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
BUSINESS DEVELOPMENT MANAGER
Radico Remedies
02.2023 - Current
BUSINESS DEVELOPMENT MANAGER
MASCOT HEALTH SERIES PVT LTD
01.2018 - 03.2020
LAB QA OFFICER
BRD MEDILABS
10.2015 - 10.2016
QUALITY CONTROL OFFICER
SHIVA BIOGENETIC PHARMACEUTICALS Pvt..Ltd
06.2014 - 10.2015
Bachelorate of Pharmacy -
Himachal Institute of Pharmaceutical Education Andresearch
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