Alka Singh

Leading QA efforts for Providence and Swedish websites, ensuring 100% test coverage across critical pages and components, with AI-driven risk analysis to prioritize high-impact areas.

Implementing AI driven automated regression suites using Selenium and Playwright , augmented with GitHub Copilot in VS Code for intelligent script generation and self-healing automation.
Conducting performance and load testing on key pages using JMeter to identify performance bottlenecks proactively.

Managing test cases, execution, and defect tracking in Azure DevOps (ADO), leveraging AI-powered dashboards for predictive defect trends, and smarter prioritization.
Utilizing Adobe Analytics to validate data accuracy, user engagement, and site performance, incorporating AI insights to detect unusual user behavior patterns.
Driving test strategy, planning, and execution for websites, integrating AI-assisted test case design to accelerate coverage, and reduce manual effort.
Conducted manual and automated testing for robust software releases, supported by AI-driven exploratory testing suggestions to uncover hidden defects.
Enhanced testing efficiency with detailed test cases and scripts, optimized through Copilot-assisted automation for faster development cycles.
Developed test plans, ensuring comprehensive coverage of all functional areas, enriched with AI-based requirement-to-test mapping for accuracy.
Created test automation scripts, improving accuracy and repeatability, with AI-powered self-healing capabilities to adapt to UI changes.
Streamlined defect reporting process, maintaining clear communication with development teams, supported by AI-driven defect categorization for faster triage.
Collaborated with cross-functional teams to improve product quality and user satisfaction, introducing AI-based insights into user journeys and feedback loops.
Prepared detailed reports on testing progress, incorporating AI-driven metrics visualization for stakeholder alignment.
Implemented new testing tools and methodologies , including AI-powered automation frameworks, to enhance testing capabilities.
Contributed to successful product launches through meticulous end-to-end testing, accelerated by AI-assisted regression prioritization.
Led cross-functional team meetings to ensure alignment on quality standards and project timelines, fostering collaborative adoption of AI-enhanced QA practices.
Enhanced product quality by designing and implementing comprehensive QA testing procedures, integrating AI-driven coverage optimization.
Completed in-depth usability and compatibility testing on Windows, Android, and iOS mobile devices.

• Led a 20-member QA team for software testing projects across multiple domains, including Insurance, Banking, and e-Commerce.
• Designed and executed test plans, strategies, and automation frameworks.
• Managed offshore QA teams, ensuring timely project completion, and quality assurance.
• Implemented automation tools to reduce manual testing efforts, increasing efficiency and accuracy.
• Mentored junior QA analysts to develop their skills and contribute more effectively to the team.
• Coordinated with stakeholders to gather feedback on product quality, and incorporate it into future releases successfully.
• Managed resources effectively, ensuring optimal team performance and productivity.
• Streamlined QA processes for faster issue identification and resolution, improving overall product performance.
• Evaluated new tools and technologies in the industry, recommending upgrades when necessary for increased productivity.
• Established comprehensive test plans based on project requirements and priorities.
• Created a culture of continuous improvement within the QA team through regular training sessions and knowledge-sharing activities.
• Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
• Managed cross-functional projects, ensuring timely completion and alignment with company objectives.

• Learned new materials, processes, and programs quickly.
• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
• Attended training courses to build understanding of processes, techniques, and industry.
• Supported departmental tasks to increase understanding of industry processes.