ALKESH SHARMA
Senior Associate Consultant
Hyderabad
Summary
My objective is to work in a dynamic work environment amongst the best in the industry and showcase skills to deliver the best results while at the same time enhancing knowledge to keep improving. I am a senior consultant committed to developing staff, policies, and processes for enhanced business operations. Prepares and presents focused reports with robust proposal solutions. Communicates successfully with technical and non-technical audiences for increased comprehension and engagement. Skilled professional with 10 years of background in management and organizational assessments. Proven skill in transforming and revitalizing strategies using available systems and modern approaches.
Overview
13
13
years of professional experience
Work History
Senior Associate Consultant
Rythmos Ind. Pvt. Ltd
07.2016 - Current
- Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service.
- Manage a team of six people to provide unbreakable interest services for Rythmos's three entities
- Managing internet service providers. JIO, Reliance, Tata teleservices, Airtel Fiber.
- Managing Sophos & Palo Alto Firewalls.
- Managing Aruba Access points: Aruba Central.
- Managing Cisco access points with an on-premise Cisco controller.
- Managing Kaspersky endpoint security for businesses with 300 users.
- Managing an annual IT budget.
- Careful analysis and effective communication are needed to ensure that resources are allocated optimally to support the organisation's goals and objectives.
- Managing all IT and infrastructural assets with the asset management tool (Tracet)
- Handling CCTV surveillance systems (Hikvision and CP Plus).
- Handling all the IT( Software & hardware) and Infra vendors.
- Providing support for all the entities of Rythmos ind pvt ltd.
- Engineering of systems administration-related solutions for various project and operational needs
- Managing asset assignment, documentation, and transfer of ownership.
- Managing the process of taking assets back:- Review terms, Notification, talking with employees about their last working day.
- Maintain best practices on managing systems and services across all environments
- Fault finding, analysis and of logging information for reporting of performance exceptions
- Proactively monitoring system performance and capacity planning
- Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware
- Create and modify scripts or applications to perform tasks
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
- Collaborate with other teams and team members to develop automation strategies and deployment processes
- User administration, in this pandemic situation, handles all the users Remotely and takes care of all the infrastructure-related things
- Maintaining systems and verifying that peripherals are working properly
- Quickly arrange the repair for hardware in the event of hardware failure
- Monitor system performance, create file systems, Install the software
- Create a backup and recovery policy
- Update system as soon as new version of OS and application software comes out
- Implement the policies for the use of the computer system and network
- Setup security policies for users
- Documentation in form of internal, Password and identity.
IT Executive
Milestone Gears Pvt. Ltd
10.2015 - 02.2016
- Handling Four Sites Unit2, Unit3, Unit4, Unit8
- Providing technical support for all sites' PC and Network problem resolution
- Supervise and Install new software on multiple PC's with minimal disruptions to the employees' day to day activities
- Supporting around 150 machines (including Desktop and Laptops)
- I have Good knowledge of CCTV cameras installation or troubleshooting
- I have Knowledge of Bio- Matrix Devices
- I have good knowledge of ERP
- I have good knowledge of SQIL Server.
Sysnet Global Infotech Pvt Ltd, Aforeserve Ltd
- In the company around PC and Network problem resolution
- Train employees on newly installed computer hardware and software
- Supervise and install new software on multiple PC's with minimal disruptions to the employees' day to day activities
- Supporting around 100 machines (including Desktop and Laptops)
- Create operations reports and presenting them to the management.
IT Support Engineer
GlaxoSmithKline Ltd
01.2014 - 09.2015
PC and Server Engineer
Wipro Infotech Ltd, Quest Software Ltd
07.2013 - 12.2013
- Worked as Desktop and Laptop service engineer to provision new machines at various Wipro Infotech locations
- Installed and configured Windows Server machines 2003/2008 versions
- Troubleshooting personal computers and windows servers
- Troubleshooting small scale networking infrastructure including switches and routers
- The assignment involved extensive travel and meeting with new clients.
Hardware and Network Engineer
CARTRIDHE XPERT Ltd
02.2011 - 06.2013
- Worked as a traveling engineer to troubleshoot computer hardware and network components at various clients' sites throughout Punjab and Jammu region
- On call computer and network support
- Configuring new hardware (custom build PC's) for various clients
- Purchase and procure hardware components
- Troubleshooting small scale networking infrastructure including switches and routers
- The assignment also involved extensive travel and meeting with new clients.
Education
RHCE & RHCSA -
Complete Open-Source Solutions
Hyderabad, TG1 Year Hardware and Networking CCNA -
Edureka
Hyderabad, TGPursuing Bachelor of Computer Application -
IGNOU
Hyderabad, TG12th - undefined
Govt. S. S. School, Himachal State Education Board
10th - undefined
Govt. S. S. School, Himachal State Education Board
Skills
Installing operating systems and configuring the peripherals, components and drivers
Configuring and troubleshooting MS Outlook 2003, 2007, 2010,2013
Troubleshooting for hardware and software related issues with desktops and laptops
Installing, Upgrading, and Troubleshooting Windows Xp & Win7 OS, Windows 8, Windows 10, Windows 11
Hands on experience with Remote desktop connectivity applications like Windows remote assistance
Installation of Windows Server 2012R2, windows server 2016,2019&2022
Installation and configuration of active directory services
Managing group policies, OU delegation
Active directory Users and Groups management
Working with Domain user accounts
Installing and configuring DHCP, IIS, DNS, NAT,FSRM,FSMO,WDS,WSUS
Assembling & Disassembling of Computers
Implementing NTFS files and folders Permission and sharing permission
Configuration and maintaining of File sharing server NAS
Creating and maintenance the Microsoft SharePoint shared folder access
Creating the users and groups in Microsoft teams
Trouble shooting of Microsoft teams
Installing and Configuring & troubleshooting of MS Outlook to the client users
Troubleshooting for hardware and software related issues with printers
Crimping and punching
Troubleshooting internet related issues
Creating internal & external mails in mail server
Routing policy in mail G-suit Mail server
Hands on experience in mail server ie, G-suit, Zimbra
Configuration and maintaining firewall & Switches
Giving website access and creating rules in firewall and taking regular firewall backup
Troubleshooting of Firewall, access points Wi-Fi routers, switches
Hands on experience in Cisco switches
Maintaining the IT Asset Management
cooking, hiking, long drive
Cooking allows you to be creative and explore different flavors, hiking lets you immerse yourself in nature and enjoy physical activity, and long drives provide opportunities for adventure and exploration.
Timeline
Senior Associate Consultant
Rythmos Ind. Pvt. Ltd
07.2016 - Current
IT Executive
Milestone Gears Pvt. Ltd
10.2015 - 02.2016
IT Support Engineer
GlaxoSmithKline Ltd
01.2014 - 09.2015
PC and Server Engineer
Wipro Infotech Ltd, Quest Software Ltd
07.2013 - 12.2013
Hardware and Network Engineer
CARTRIDHE XPERT Ltd
02.2011 - 06.2013
Sysnet Global Infotech Pvt Ltd, Aforeserve Ltd
RHCE & RHCSA -
Complete Open-Source Solutions
1 Year Hardware and Networking CCNA -
Edureka
Pursuing Bachelor of Computer Application -
IGNOU
12th - undefined
Govt. S. S. School, Himachal State Education Board
10th - undefined
Govt. S. S. School, Himachal State Education Board