Community events
Versatile Senior Manager specializing in BPO and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Strategic Planning
Successful Completion of a Six Sigma Green Belt (SSGB) Project on attrition management at DATAMARK BPO Services
Awarded Core Value award of Teamwork in September 2017
Awarded Spirit of DATAMARK in April 2019
Awarded Core Value award of Respect in September 2023
Awarded Grandmaster award for operational excellence in 2012 at Aptara New Media
Awarded Annual award for best performance in 2011 at Integreon Managed Solutions
Successful in building a site from 25 employees to 600+
Managed multiple transition in a short span of time and received customer accolades
Had multiple onsite visits in US to improve efficiency and quality at client end
Community events
Travelling and making connections
Listening to Music