ALLAN DAVID

• As an onboarding project manager, engage in transitioning new clients from their existing platform to Virtustream or Azure. And for existing client engage on new demands of OS upgrades, Migration to Azure, DB Upgrades, SAP HANA Upgrades, SAP Carve-out Projects, Offboarding, Server Builds with only OS layer and with Application Layer, Build Parallel landscape and Exporting the VMs.
• Create and implement project definitions, schedule and objectives for medium($25-50k) to large sized($50-100k) projects of moderate complexity.
• Managing multiple projects with competing priorities and timelines to identify and meet critical milestones by delivering projects on time.
• Hands-on-experience in end-to-end project planning & implementation from scope management, to activity sequencing, effort & cost estimation.
• Develop and execute WBS and runbook for smooth transition and execution.
• Involved in analyzing project scope, creating buildsheet's and coordinating with several teams likes datacenter operations, Network, Compute, Storage, Database teams & SAP Basis to understand requirements for various builds & decommissions.
• Determine need for and impact of changes in scope of project and make recommendation based on determinations.
• Gain concurrence, approval, and consensus from stakeholders regarding various project aspects.
• Manage finances of projects by maintaining and forecasting the consumption.
• Mentor Junior Project Managers on their day-to-day activities.

• As a project manager for HCI Product engaged in end-to-end implementation of VxRail - the first hyperconverged system fully integrated with VMware Cloud Foundation SDDC Manager. From engaging with pre-sales to go through the BOM for any discrepancy/missing parts in the Product ordered, shipping the Product to the right location, analyzing the site to be ready for Product Implementation, Procuring any missing parts, Planning and Designing the Implementation with Engineering Team and the Client, Scheduling an onsite visit to rack & stack the Product to finally install the VMware Cloud Foundation SDDC Manager either onsite or remotely and then handing over it to the Client with a Knowledge Transfer from the Engineering Team. All these managed by following Project Management Methodologies.
• Along with VxRail also got Engaged in Deployment and Implementation of Dell Switches, DataDomain & PowerEdge.
• Engaged to Manage Data Protection solution projects as the Software Solutions came along with the Hardware - RecoverPoint, Cyber Recovery, Avamar & CloudLink.
• Engaged technical teams across multiple theatres and technologies while delivering high & medium complexity solutions.
• Forecasted revenue - quarter on quarter for the financial year; ensure compliance by managing milestones on a weekly basis
• Developed comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.
• Monitored project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverable.
• Communicated proactively with all involved personnel to identify problems, create solutions, and implement efficiency improvements.
• Reviewed proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes.
• Oversee acquisition of resources and materials as needed before and during projects by talking with customers, team members, managers, and in-house accountants and negotiating price and payment agreements with vendors.

• Spearheaded project planning and management efforts to improve Server Build process.
• Managed and motivated project teams to promote collaboration and keep members on-task and productive.
• Responded to and remedied critical issues that could not be addressed by PMOs.
• Executed projects as per plan and made sure appropriate teams are engaged at right time.
• Maintained project schedules by managing timelines and making proactive adjustments.
• Recorded all lessons learnt and shared it in global repository.
• Arranged daily call with all stakeholders to discuss about execution and closure.
• Monitored and Controlled compliance throughout projects life cycle.
• Worked in team-driven environments and communicated effectively with all stakeholders.
• Introduced Agile way of working and implemented Kanban board for my account.
• Used VSM to portray the current state and desired state on successfully implementing agile.
• Identified issues within projects and used that as an opportunity to implement Agile.
• Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.

• Supported the Project managers in Server Build & Decommission.
• Performed server registrations in all required tools and performed health checks to make sure servers are complaint.
• Initiated and coordinated the changes raised in Maximo & Remedy as per the account requirement.
• Maintained artifacts and answered Service activation checklists as per the account policies.
• Initiated and implemented new process.
• Coordinated with Operational level upgrade projects.
• Made sure the team is updated with any new changes in process.
• Updated and created process documents as and when required.
• Ensured team members close projects on time.
• Ensured all projects are updated in various trackers.
• Reported to relevant stakeholders on weekly basis how the team stands and if there are any blockers.
• Organized team events to build team bonding and develop employee motivation.
• Prepared and shared best practices and lessons learnt.
• Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
• Gathered requirements for ongoing projects and organized details for management use.

Worked as Level 2 technical support for corporate users and worked on escalated tickets on high priority to make sure end users are not impacted on their productivity. Also was promoted as an SME(Subject Matter Expert) to lead the team on ongoing issues and fixes.

Worked as technical support engineer for issues related to Vmware licensing. Interacted with end users to understand, resolve and escalate licensing issues.

Worked as techinical support for corporate users on issues related to monochrome printers. Identified and ordered parts for onsite fix and troubleshooting.