Allan Philip George
Bangalore
Summary
Dynamic Technical Manager excelling in mainframe programming and Agile methodologies. Adept at leading teams to deliver innovative solutions, enhancing operational efficiency, and fostering talent development. Recognized for effective communication and strategic risk mitigation, driving successful project outcomes in high-stakes environments.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Technical Manager
Infosys Limited
09.2023 - Current
- Critical Systems Ownership: Dvelopment and maintenance of Criticality 1 & 2 banking systems including bookkeeping, transaction services, and balance management, ensuring uninterrupted availability and compliance.
- IT Portfolio & Solution Ownership: Oversee the IT portfolio of mission‑critical services, acting as IT Solution Owner with accountability for system documentation, updates, and governance across squad‑owned applications.
- HR & People Leadership: Manage HR responsibilities for mainframe engineers, including recruitment, onboarding, staffing, and resource allocation to optimize team performance and capacity.
- Talent Development: Conduct performance reviews, career development discussions, and skills assessments, fostering growth and retention of mainframe talent.
- Technical Governance: Lead design and code reviews, oversee production changes, and enforce quality standards for critical banking applications.
- Delivery Management: Translate complex initiatives into actionable tasks and milestones, driving timely delivery and risk‑mitigated execution.
- Cross‑functional Collaboration: Partner with product owners, architects, and business analysts to align technical solutions with strategic business goals.
- Agile Leadership: Facilitate Agile ceremonies (planning, stand‑ups, retrospectives, refinements) to ensure transparency, collaboration, and continuous improvement.
- Client Engagement: Support clients with documentation, risk mitigation strategies, and mainframe system/application maintenance, ensuring service reliability.
- Innovation & Emerging Tech: Proficient in Generative AI platforms (Microsoft Copilot, ChatGPT, Claude) and AI productivity tools (GitHub), leveraging them to enhance efficiency, automation, and modernization initiatives.
Chapter Lead – Full Stack Mainframe Specialist
Danske IT & Support Services India Pvt Ltd
02.2021 - 08.2023
- Payment Systems Expertise: Managed end‑to‑end payment processing from initiation through execution and booking, ensuring accuracy, compliance, and reliability in critical financial transactions.
- Application Development & Maintenance: Directed the design, development, and upkeep of IT applications supporting payment booking, safeguarding system performance and operational continuity.
- Chapter Leadership & HR Management: Led the Mainframe Chapter of 11 engineers, overseeing HR responsibilities including recruitment, onboarding, staffing, and resource allocation to build a high‑performing team.
- Talent Development & Mentorship: Coordinated training programs and career development initiatives, mentored junior colleagues and new joiners, and promoted knowledge sharing to strengthen team capability and retention.
- Technical Innovation: Engaged in mainframe technology discussions, driving modernization and innovation across legacy systems.
- Software Engineering Excellence: Contributed to design, coding, testing, UAT support, and post‑implementation verification, ensuring delivery of robust solutions.
- Quality Assurance: Conducted code reviews to enforce best practices, standards, and maintainability across critical applications.
- System Reliability: Troubleshot and resolved mainframe software issues, monitored system performance metrics (CPU utilization, memory usage), and identified bottlenecks to optimize application efficiency.
- Documentation & Governance: Authored technical specifications and system documentation to support compliance, knowledge transfer, and operational clarity.
- Cross‑functional Collaboration: Partnered with technical leaders and stakeholders to align solutions with enterprise strategies and standards.
- Client Engagement: Supported clients with documentation, risk mitigation, and mainframe system/application maintenance, ensuring service reliability and trust.
Senior Software Engineer
Danske IT & Support Services India Pvt Ltd
11.2013 - 01.2021
- Served as SME for B2B integrations within Danske Bank, improving communication and collaboration.
- Experience working with various payment formats like pain.001, MT101 and file formats like camt.053, camt.054, pacs.008 etc.
- Develop, maintain, and enhance batch and online applications using PL1, COBOL, JCL, and DB2 in a mainframe environment.
- Analyze business and functional requirements and translate them into technical design specifications.
- Write efficient COBOL programs for business logic implementation, ensuring performance optimization and code quality.
- Design and execute JCL jobs for batch processing, scheduling, and automation of workflows.
- Develop and optimize DB2 queries, stored procedures, and database structures, ensuring data integrity and performance.
- Perform unit testing, system testing, and debugging, resolving defects and ensuring application stability.
- Managed Incident, Problem, and Change Management processes for mission-critical systems.
- Conducted technical reviews and mentored junior team members, fostering skill development.
- Delivered results-oriented solutions across the SDLC, ensuring high-quality outcomes.
Project Engineer
Wipro Technologies
06.2009 - 10.2013
- Develop, maintain, and enhance batch and online applications using COBOL, JCL, and DB2 in a mainframe environment.
- Analyze business and functional requirements and translate them into technical design specifications.
- Write efficient COBOL programs for business logic implementation, ensuring performance optimization and code quality.
- Design and execute JCL jobs for batch processing, scheduling, and automation of workflows.
- Develop and optimize DB2 queries, stored procedures, and database structures, ensuring data integrity and performance.
- Perform unit testing, system testing, and debugging, resolving defects and ensuring application stability.
- Support production deployments, monitor batch jobs, and resolve production issues within defined SLAs.
- Work with tools like SPUFI, QMF, File-Aid, and Abend-AID for troubleshooting and data handling.
- Collaborate with cross-functional teams including analysts, testers, and infrastructure teams for seamless delivery.
- Participate in code reviews, ensuring adherence to coding standards and best practices.
- Implement performance tuning and optimization techniques for both applications and database queries.
- Ensure documentationof program logic, job flows, and technical specifications.
- Support incident management, root cause analysis, and preventive fixes in production environments.
- Contribute to enhancements, regulatory updates, and system modernization initiatives.
Education
Bachelor of Engineering - Electronics & Communication Engineering
Karunya University
Coimbatore08-2008
Skills
Technical Expertise
- Mainframe programming: COBOL, PL/I
- Database management: DB2, MVS/JCL
- Software design and coding practices
- Code review processes
- Quality assurance: testing, UAT
- Documentation standards for compliance
- Generative AI tools like Copilot, ChatGPT, Claude
- Cloud integration awareness
- Technical leadership
- Service Now - Incident, Change management
- Agile tools - Jira, Confluence
Project & Process Management
- Agile methodologies with Scrum practices
- Risk mitigation and assessment strategies
- Incident and change management
- Problem‑solving and root cause analysis
- Project implementation strategies
- Milestone planning and delivery management
Leadership & People Management
- Team leadership and collaboration
- Effective communication and stakeholder engagement
- Performance evaluation and feedback methods
- Recruitment and onboarding processes
- Career development and mentoring initiatives
Certification
ITIL Foundation Certification, 01/17 - Present
Hobbies and Interests
- Reading
- Music
- Travel
Languages
- English
- Malayalam
- Hindi
- French
Timeline
Technical Manager
Infosys Limited
09.2023 - Current
Chapter Lead – Full Stack Mainframe Specialist
Danske IT & Support Services India Pvt Ltd
02.2021 - 08.2023
Senior Software Engineer
Danske IT & Support Services India Pvt Ltd
11.2013 - 01.2021
Project Engineer
Wipro Technologies
06.2009 - 10.2013
Bachelor of Engineering - Electronics & Communication Engineering
Karunya University