Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allauddin Khan Malwan

Sales & Marketing
Jaipur

Summary

Dynamic sales professional with a proven track record at Dunlop Tires, excelling in operations management and customer relations. Achieved significant sales growth through innovative strategies and exceptional problem-solving skills. Recognized for enhancing customer satisfaction and fostering long-term relationships, driving repeat business and loyalty in a competitive market.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Assistant Manager

Dunlop Tires
07.2010 - 03.2013
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Generated repeat business through exceptional customer service.

Sales Engineer

Birla Tyres
01.2009 - 06.2010
  • Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
  • Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
  • Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
  • Generated new leads through cold calling, social media outreach, and attending industry events.
  • Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
  • Analyzed market trends, competitor performance and product strengths.
  • Captured opportunities for additional sales during project implementation and rollout with existing accounts.
  • Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
  • Participated in ongoing professional development opportunities, staying current with industry trends and advancements in technology to provide customers with up-to-date information and solutions.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.

Territory Manager

Dunlop Tires
09.2007 - 12.2008
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.

Sales Officer

JK Tyres
12.2006 - 09.2007
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
  • Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
  • Implemented systems and procedures to increase sales.

Education

MBA - Sales, Business Managemet & International Business

National Institute of Management
Jaipur, India
12-2007

Bachelor of Arts -

MDS University
Ajmer, India
03-2005

High School Diploma -

National Institute of Open Schooling
Delhi, India
03-2002

Secondary Schooling -

Rajasthan Board of Secondary Education
Jaipur, India
03-2000

Skills

Operations management

Team leadership

Employee performance evaluation

Problem-solving

Customer service

Customer relations

Timeline

Assistant Manager

Dunlop Tires
07.2010 - 03.2013

Sales Engineer

Birla Tyres
01.2009 - 06.2010

Territory Manager

Dunlop Tires
09.2007 - 12.2008

Sales Officer

JK Tyres
12.2006 - 09.2007

MBA - Sales, Business Managemet & International Business

National Institute of Management

Bachelor of Arts -

MDS University

High School Diploma -

National Institute of Open Schooling

Secondary Schooling -

Rajasthan Board of Secondary Education

Similar Profiles

CREATE PROFILE
Allauddin Khan MalwanSales & Marketing