Dynamic crew trainer with a solid background in staff training and process improvement. Committed to fostering teamwork and enhancing customer experiences through effective training and operational support.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Kitchen Staff Member
Hucks Gas Station
Austin
04.2025 - Current
Trained new kitchen staff on procedures and operational protocols to ensure consistency and quality.
Streamlined food preparation processes by collaborating with staff to improve efficiency.
Responded promptly to customer complaints regarding food quality or service issues.
Informed customers about food specials and new menu items to promote sales during service. and new items to customers per corporate standards
Handled manager paperwork in the absence of a manager on shift.
Crew Trainer
McDonald's
Scottsburg
10.2022 - 07.2024
Trained new crew members on operational procedures and customer service standards.
Assisted in inventory management and supply ordering for efficient restaurant operations.
Provided feedback to team members to improve efficiency and teamwork dynamics.