Allen Machado
BENGALURU
Summary
With a Successful Career spanning over 26 years in Luxury Hospitality, I have specialized in working with exciting trendsetting hotels and businesses in India and abroad and have developed profitable business models within my range of responsibilities. I have been associated with brands like The Oberoi Hotels & Resorts, The Taj Hotels Group, The One & Only Hotels and Resorts, The IHG Group of Hotels, Graviss Hospitality, The HI Club and Niraamaya Wellness Retreats which are well oiled and operating hospitality giants. My exposure in business entails experience in handling large behemoth city operations and uber luxury resorts to small boutique 5 - star hotels, premium budget properties across leading brands and world class luxury wellness companies. This spectrum of experience has given me the tools to operate at the highest levels of industry standards
Overview
6
6
years of professional experience
1
1
Certification
Work History
CHIEF EXECUTIVE OFFICER
NIRAAMAYA WELLNESS RETREATS - DIVISION OF NIRAAMAYA LIFE
BENGALURU
06.2021 - Current
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Eliminated company bottlenecks, reduced financial obstacles, and addressed work constraints to promote overall growth.
- Negotiated and approved contracts between company and distributors, suppliers and other external entities.
- Oversaw financial planning, including budgeting, forecasting, and investment strategies.
- Developed and executed strategies for talent acquisition, development, and retention.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Led efforts to identify and enter new markets, driving revenue growth.
- Spearheaded merger and acquisition strategies to strengthen company positioning.
- Chaired board meetings, facilitating effective decision-making and governance.
- Created financial models to forecast future business performance and identify areas of improvement.
CHIEF OPERATING OFFICER
NIRAAMAYA WELLNESS RETREATS
BENGALURU
01.2020 - 06.2021
- Identified new business opportunities through market research analysis.
- Managed staff recruitment, training, and development processes.
- Built relationships with external stakeholders such as investors, partners.
- Facilitated change management initiatives in order to streamline operations.
- Collaborated with senior leadership on organizational objectives and initiatives.
- Reviewed policies and procedures to ensure compliance with applicable regulations.
- Directed the daily operations of multiple departments across the organization.
- Developed and implemented strategies to increase operational efficiency.
HEAD OPERATIONS
THE MINT HOTELS,RESORTS & SUITES
MUMBAI
01.2018 - 01.2020
- Overseeing Operations of Over 35 Properties Pan India from Premium Budget Hotels to Resorts and Premium Business Apartments
- Part of the strategic core team of the company tasked with Initiating complete transitioning of hotel units to Mint standards
- Partaking in strategical alliances with multiple partners and resources for increasing operational efficiency
- Set up the Pan India Audit System for the brand
- Set up the entire on ground video training module of global standards
- Set up the entire brand SOPs as well as brand collateral and Imagery
- Leading a team of over 350 Personnel ranging from VPs, Zonal Heads, GMs Etc.
BUSINESS HEAD
GRAVISS HOSPITALITY
- Responsible for end-to-end operations of the Pan India Premium indoor and Outdoor Banqueting business and Restaurant division
- Responsible for streamlining operational efficiency and benchmarking standards
- Built strategic vendor alliances and partner ventures for better profitability
- Achieved competitive pricing for clients by implementing new SOPs
- Achieved top rank status for the brand in the banqueting sphere by driving high quality team efficiencies and product.
DIRECTOR OF OPERATIONS / DIRECTOR OF REV MANAGEMENT
IHG GROUP OF HOTELS
- Reported to the CEO and was responsible for the daily day to day operations of the Hotels under the owning company ambit
- Opened Various award-winning restaurants during my tenure with the company
- Also responsible for profitability of every department of the various hotels while ensuring cost efficiencies
- Chief Custodian of the loyalty program for the brand and ensured that highest standards and quality was maintained for the guests
- Responsible for online dynamic pricing and PDI for the business to ensure that max yields were achieved for room sales
- Responsible for Budgeting, yield management, TQM, Food Concepts, New Launches, KPIs, Team Bonding exercises, SOP implementations, Audits, Etc.
Education
High School Diploma -
St Francis D'assisi High School - Mount Poinsur
Mumbai04-1995
Skills
- Fund Raising and Growth Capital Management
- Investor Relations
- Mergers & Acquisitions
- Financial Oversight
- Strategic Visioning
- Digital Transformation
- Global Expansion
- Organizational Growth
- Sustainable business models
- Succession Planning
- Crisis Management
- Financial Acumen
- Talent Development
- Risk Assessments
- Executive Leadership
- Change Management
- Consulting
- New market penetration
- Organizational Management
- Risk Management
Certification
- P. D Lions College of Commerce and Economics
- Sophia's Institute of Hotel Management – Hotel Administration and Food Technology
- IHG Revenue Academy Executive (IHG Executive Program)
- IHG Revenue Academy Degree (IHG Degree and Honor's Program)
Accomplishments
- Top 10 Innovative CEOs to watch out for 2024 - Business Success Story
- Top 10 Leaders in Hospitality 2023 - CEO Insights
- Best Hotel Brand Debut – Hospitality Leaders Industry Choice Awards 2019
- Most Admired FO Executive of the Year – 4th Golden Star National Awards
- IHG – ICMD Long Service Award
- IHG APAC Most Progressive Guest Service Hotel Award
- IHG Award for Highest System Delivery 2011 / 2012 amongst 160 Hotels in the brand
- Dream Team Award for 2nd place in ARR/ Rev Par / OCC Pan India 2009 / 2010 leading cover story in the Hotelier Magazine Revenue Spinners
Training
- IHG Strategic Business & Revenue Planning Workshop
- The Commercial Sales Planning and Analysis Workshop
- Process Management Intermediary and Advanced Workshop
- Service Passion the Midas Manners and Midas Touch
- Landmark Forum on Practical Methodology and Producing Breakthrough in Life
Timeline
CHIEF EXECUTIVE OFFICER
NIRAAMAYA WELLNESS RETREATS - DIVISION OF NIRAAMAYA LIFE
06.2021 - Current
CHIEF OPERATING OFFICER
NIRAAMAYA WELLNESS RETREATS
01.2020 - 06.2021
HEAD OPERATIONS
THE MINT HOTELS,RESORTS & SUITES
01.2018 - 01.2020
BUSINESS HEAD
GRAVISS HOSPITALITY
DIRECTOR OF OPERATIONS / DIRECTOR OF REV MANAGEMENT
IHG GROUP OF HOTELS
High School Diploma -
St Francis D'assisi High School - Mount Poinsur
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