Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ALLEN NAZAR

Operation Coordinator
Bengaluru

Summary

Results-driven Operation Coordinator with experience in team management, process improvement, client service, and SaaS operations.

Overview

5
5
years of professional experience
4045
4045
years of post-secondary education

Work History

Account Intern

Karexpert (SaaS)
10.2024 - 04.2025
  • Conducted product demos for clients, effectively showcasing key features and functionalities.
  • Assisted the accounts team by handling client requests and implementing necessary changes.
  • Supported overall client satisfaction by ensuring timely and accurate delivery of requested updates.
  • Collaborated closely with team members to improve service quality and client experience.

Operations Coordinator

Jupiter Hospital
06.2022 - 01.2024


  • Improved patient discharge process to 25% by coordinating with medical teams and ensuring timely communication between departments and optimizing existing SOPs
  • Collaborated with area managers to evaluate needs and optimize operational plans and handled the inpatient department operations of all departments.
  • Delegated and monitored team's performance and set up regular feedback for optimization and examined daily duties and assigned tasks.
  • Executed verification organizational frameworks and due diligence for patients and initiated Conflict management processes for facility resident, family, and staff
  • Administered optimal customer service to VIP's and ensured assistance at all times.
  • End to End handling of patient scheduling, check-in, check-outs and payments processes.
  • Curated comprehensive roaster plan every week and oversaw implementation of daily task by the team
  • Collected customer feedback and made business adjustments to improve retention and satisfaction.
  • Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.

Human Resources Intern

Jupiter Hospital
02.2022 - 04.2022
  • Coordinated and facilitated new hire orientations, delivering information on company policies, benefits,
  • Managed confidential employee files, maintaining accurate records for performance evaluations, and promotions.
  • Posted job openings, screened resumes, and scheduled interviews to fill positions with qualified candidates.
  • Executed company events and improved office efficiency by effectively managing internal communications and correspondence.

Management Trainee

Ambaab
06.2020 - 08.2020


  • Leveraged strong negotiation skills to secure advantageous contracts with suppliers, resulting in cost savings for the organization.
  • Strengthened leadership skills by overseeing projects and analyzing customer feedback to identify areas for optimization.
  • Executed cold calls to onboard new clients and customers..

Education

Master of Hospital Administration - Health Administration

Prasana School of Public Health

Bachelor of Commerce (Accounting And Finance) - Accounting And Finance

Pillai College of Arts , Commerce & Science

Skills

    Leadership Skills

    Managerial Skills

    Interpersonal Skills

    Cross-functional collaboration

    Relationship Building

    Strategic Planning

    Project management

    Business Communication

    Negotiation

    Cold Calling

    MS Office

Accomplishments

  • Received the "Best Employee Award" in 2023 for outstanding performance and contributions to team success.

Timeline

Account Intern

Karexpert (SaaS)
10.2024 - 04.2025

Operations Coordinator

Jupiter Hospital
06.2022 - 01.2024

Human Resources Intern

Jupiter Hospital
02.2022 - 04.2022

Management Trainee

Ambaab
06.2020 - 08.2020

Master of Hospital Administration - Health Administration

Prasana School of Public Health

Bachelor of Commerce (Accounting And Finance) - Accounting And Finance

Pillai College of Arts , Commerce & Science

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ALLEN NAZAROperation Coordinator