Allison Ward
Seymour
Summary
Dynamic professional with extensive experience in managing front desk operations and fostering a welcoming environment for clients. Strong organizational skills and meticulous attention to detail optimize office workflows. Effective communication techniques and customer service principles enhance visitor experiences, ensuring satisfaction and loyalty. Committed to delivering a positive first impression and efficiently handling administrative tasks, with a proven ability to craft high-quality beverages and provide exceptional service. Adaptable and reliable, thriving in fast-paced environments, with expertise in coffee preparation, machine maintenance, and inventory management, complemented by a friendly and approachable demeanor.
Overview
6
6
years of professional experience
Work History
Barista
Kingdom Coffee
Maple Grove, MN
01.2025 - 02.2026
- Handling Cash and Card Transactions
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Assisted in training new baristas on equipment operation and customer service best practices.
- Developed strong relationships with regular customers, enhancing overall customer satisfaction and loyalty.
- Implemented efficient workflow strategies to reduce wait times during peak hours.
- Resolved customer complaints promptly, fostering a positive experience and repeat business.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
Coffee Crossing
New Albany, IN
08.2024 - 12.2024
- Make our finest homemade drinks
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Monitored inventory levels, placing orders to ensure consistent availability of supplies and ingredients.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Data Preperation and Control Operator
Family Medical Center
Seymour, IN
01.2022 - 07.2024
- Listen to prescription line to ensure patient's medications are refilled
- Maintain HIPPA policies through my everyday work and life
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Managed office tasks efficiently, ensuring timely completion of paperwork and data entry.
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Maintained organized filing systems for client records and sensitive documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Childcare Professional
Girls Inc.
Seymour, IN
06.2020 - 07.2022
- Developed and implemented engaging educational activities tailored to children's developmental needs.
- Facilitated smooth transitions between activities throughout the day, minimizing disruptions while maximizing engagement levels among children.
- Fostered a safe and nurturing environment, promoting emotional and social growth among children.
- Collaborated with parents to address individual children's needs and enhance overall family engagement.
- Implemented creative strategies to manage challenging behaviors, promoting a positive and nurturing environment for all children.
- Maintained accurate records of attendance, incident reports, and developmental milestones for each child in care.
Education
Medical Imaging Degree - Medical Imaging
Ivy Tech Community College
Columbus06-2028
Secondary School -
Trinity High School
Seymour05-2024
Skills
- Attention to detail
- Adaptability
- Leadership
- Handling cash and card transactions
- Customer service
- Problem-solving
- Time management
- Strong communication
- Opening and closing duties
- Friendly and outgoing
Timeline
Barista
Kingdom Coffee
01.2025 - 02.2026
Barista
Coffee Crossing
08.2024 - 12.2024
Data Preperation and Control Operator
Family Medical Center
01.2022 - 07.2024
Childcare Professional
Girls Inc.
06.2020 - 07.2022
Medical Imaging Degree - Medical Imaging
Ivy Tech Community College
Secondary School -
Trinity High School