Allomi Achumi
Receptionist
Bangalore
Summary
Dynamic Assistant Manager at Shreya Tele Media Pvt. Ltd. with a proven track record in operations management and team leadership. Enhanced customer satisfaction through effective complaint resolution and strategic sales growth initiatives. Skilled in cost reduction and fostering collaboration, driving a positive work environment that promotes employee development and engagement.
Awarded as a State Topper in Higher Secondary by the Government of Nagaland for being on Top 5 .
Overview
2
2
years of professional experience
1
1
Certification
1
1
Language
Work History
Assistant Manager
Shreya Tele Media Pvt.lmt
01.2024 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
Receptionist
Lavonne Icecream Kitchen
10.2025 - 2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Teacher
King David School
01.2023 - 01.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
Education
Bachelor of Arts - Political Science
Dimapur Government College
Nagaland 05.2023
Skills
Operations management
Certification
Certificate of Excellence
Timeline
Certificate of Excellence
12-2025
Receptionist
Lavonne Icecream Kitchen
10.2025 - 2025
Assistant Manager
Shreya Tele Media Pvt.lmt
01.2024 - 03.2025
Teacher
King David School
01.2023 - 01.2024
Bachelor of Arts - Political Science
Dimapur Government College