Allomi Achumi
Receptionist
Bangalore
Summary
Dynamic Assistant Manager at Shreya Tele Media Pvt. Ltd. with a proven track record in operations management and team leadership. Enhanced customer satisfaction through effective complaint resolution and strategic sales growth initiatives. Skilled in cost reduction and fostering collaboration, driving a positive work environment that promotes employee development and engagement.
Awarded as a State Topper in Higher Secondary by the Government of Nagaland for being on Top 5 .
Overview
2
2
years of professional experience
1
1
Certification
1
1
Language
Work History
Assistant Manager
Shreya Tele Media Pvt.lmt
01.2024 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
Receptionist
Lavonne Icecream Kitchen
10.2025 - 2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Teacher
King David School
01.2023 - 01.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
Education
Bachelor of Arts - Political Science
Dimapur Government College
Nagaland 05.2023
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Team motivation
Decision-making
Time management
Recruiting and interviewing
Customer service
Adaptability and flexibility
Team building
Team collaboration
Customer relationship management (CRM)
Strategic planning
Goal setting
Project management
Staff management
Business development
Sales strategies
Customer rapport
Sales growth
Staff development
Orientation and training
Certification
Certificate of Excellence
Timeline
Certificate of Excellence
12-2025
Receptionist
Lavonne Icecream Kitchen
10.2025 - 2025
Assistant Manager
Shreya Tele Media Pvt.lmt
01.2024 - 03.2025
Teacher
King David School
01.2023 - 01.2024
Bachelor of Arts - Political Science
Dimapur Government College