Playing Cricket
Hi, I’m
Allwin Chelladurai K
Banker
Madurai,Tamilnadu
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enterprising Banker successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
12
years of professional experience
5
years of post-secondary education
4
Languages
Work History
Tamilnad Mercantile Bank LtdPalakkad
Branch Manager
05.2023 - Current
Job overview
- Engaged employees in business processes with positive motivational techniques.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
- Generated financial and operational reports to assist management with business strategy.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Complied with regulatory guidelines and requirements.
- Examined customer loan applications for loan approvals and denials.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Handled overall Banking Activities
Tamilnad Mercantile Bank Ltd.,Hosur
Assistant Branch Manager
05.2021 - 05.2022
Job overview
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Managed branch size of over ₹100 crore in Advances and team of 8 full time employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Implemented process improvements to increase productivity.
- Produced reports for bank administrators to document long-term goals and financial status.
- Maximized efficiency through effective resource allocation and employee management.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
- Reviewed credit applications for risk factors and credit worthiness.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Collaborated with tellers and personal bankers to exceed sales goals.
- Huge experience debt recovery within an employment setting
Tamilnad Mercantile Bank Ltd.,Arupukottai
Assistant Manager
08.2017 - 06.2021
Job overview
- Created employee schedules to align coverage with forecasted demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Dealt with controlling departments and provided their needs for timely sanction of proposals.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Tamilnad Mercantile Bank Ltd Chennai
Front Desk Clerk
06.2015 - 06.2017
Job overview
- Used internal software to process reservations, check-ins and check-outs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained clean and organized front desk areas to uphold polished company image.
Tamilnad Mercantile Bank Ltd Mumbai
Trade Forex Operations
10.2011 - 07.2015
Job overview
- Sought out new business to profitably enhance company assets.
- Prepared branch level documentatio for carrying out business
- Handled accounts, logistics and other customer-related issues for ₹.160 crore in yearly trade.
- Audited regulatory, procedural and customs activities every month.
- Maintained full compliance with trade laws and regulations by tracking changing conditions.
Education
The American CollegeMadurai
B.Sc., from Computer Science
05.2006 - 05.2009
Alagappa University Karaikudi
Master Of Business Administration from International Business Management
06.2009 - 06.2011
Skills
Human resources knowledge
Interests
Playing Kabadi
Playing Chess
Software
Handling Finacle at Our Bank
Timeline
Branch Manager
Tamilnad Mercantile Bank Ltd
05.2023 - Current
Assistant Branch Manager
Tamilnad Mercantile Bank Ltd.,
05.2021 - 05.2022
Assistant Manager
Tamilnad Mercantile Bank Ltd.,
08.2017 - 06.2021
Front Desk Clerk
Tamilnad Mercantile Bank Ltd
06.2015 - 06.2017
Trade Forex Operations
Tamilnad Mercantile Bank Ltd
10.2011 - 07.2015
Alagappa University
Master Of Business Administration from International Business Management
06.2009 - 06.2011
The American College
B.Sc., from Computer Science
05.2006 - 05.2009
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