Playing Cricket
Hi, I’m
Allwin Chelladurai K
Banker
Madurai,Tamilnadu
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enterprising Banker successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
12
years of professional experience
5
years of post-secondary education
4
Languages
Work History
Tamilnad Mercantile Bank LtdPalakkad
Branch Manager
05.2023 - Current
Job overview
- Engaged employees in business processes with positive motivational techniques.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
- Generated financial and operational reports to assist management with business strategy.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Complied with regulatory guidelines and requirements.
- Examined customer loan applications for loan approvals and denials.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Handled overall Banking Activities
Tamilnad Mercantile Bank Ltd.,Hosur
Assistant Branch Manager
05.2021 - 05.2022
Job overview
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Managed branch size of over ₹100 crore in Advances and team of 8 full time employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Implemented process improvements to increase productivity.
- Produced reports for bank administrators to document long-term goals and financial status.
- Maximized efficiency through effective resource allocation and employee management.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
- Reviewed credit applications for risk factors and credit worthiness.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Collaborated with tellers and personal bankers to exceed sales goals.
- Huge experience debt recovery within an employment setting
Tamilnad Mercantile Bank Ltd.,Arupukottai
Assistant Manager
08.2017 - 06.2021
Job overview
- Created employee schedules to align coverage with forecasted demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Dealt with controlling departments and provided their needs for timely sanction of proposals.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Tamilnad Mercantile Bank Ltd Chennai
Front Desk Clerk
06.2015 - 06.2017
Job overview
- Used internal software to process reservations, check-ins and check-outs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained clean and organized front desk areas to uphold polished company image.
Tamilnad Mercantile Bank Ltd Mumbai
Trade Forex Operations
10.2011 - 07.2015
Job overview
- Sought out new business to profitably enhance company assets.
- Prepared branch level documentatio for carrying out business
- Handled accounts, logistics and other customer-related issues for ₹.160 crore in yearly trade.
- Audited regulatory, procedural and customs activities every month.
- Maintained full compliance with trade laws and regulations by tracking changing conditions.
Education
The American CollegeMadurai
B.Sc., from Computer Science
05.2006 - 05.2009
Alagappa University Karaikudi
Master Of Business Administration from International Business Management
06.2009 - 06.2011
Skills
Human resources knowledge
Loan process backgrou
Bank security expert
Business development expertise
Cash handling expertise
Relationship building and management
Documentation
Recovery
Proficient in MS Office
Customer service awareness
Community Relations
Team Player
Staff Management
Approachable
Financial Advising
Business Development
Revenue Generation
Goals and performance
Loans
Interests
Playing Kabadi
Playing Chess
Software
Handling Finacle at Our Bank
Timeline
Branch Manager
Tamilnad Mercantile Bank Ltd
05.2023 - Current
Assistant Branch Manager
Tamilnad Mercantile Bank Ltd.,
05.2021 - 05.2022
Assistant Manager
Tamilnad Mercantile Bank Ltd.,
08.2017 - 06.2021
Front Desk Clerk
Tamilnad Mercantile Bank Ltd
06.2015 - 06.2017
Trade Forex Operations
Tamilnad Mercantile Bank Ltd
10.2011 - 07.2015
Alagappa University
Master Of Business Administration from International Business Management
06.2009 - 06.2011
The American College
B.Sc., from Computer Science
05.2006 - 05.2009