Allyson Raschiatore
Westfield,IN
Summary
Accomplished leader with extensive management and customer-facing experience in restaurant and service businesses Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
Work History
Feinsteins Supervisor
Hotel Carmichael
03.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Guest Service Representative
Hotel Carmichael
11.2023 - 03.2024
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Assistant Manager
Hand And Stone Massage And Facial
10.2021 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Flight Attendant
Spirit Airlines
05.2015 - 09.2022
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Bar Manager
Groovy Goat
07.2019 - 06.2021
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
Skills
- Strong Communication
- Interpersonal Skills
- Managing People
- Developing Talent
- Responsible and Punctual
- Excellent Teammate
- Organizational Skills
- Problem Solver
Timeline
Feinsteins Supervisor
Hotel Carmichael
03.2024 - Current
Guest Service Representative
Hotel Carmichael
11.2023 - 03.2024
Assistant Manager
Hand And Stone Massage And Facial
10.2021 - 10.2023
Bar Manager
Groovy Goat
07.2019 - 06.2021
Flight Attendant
Spirit Airlines
05.2015 - 09.2022
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