Alma Pandzic
Fort Wayne
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Configuration Supervisor
Denali Advanced Integration
12.2023 - Current
- Assisted in developing training materials related to configuration management tools and processes for internal use.
- Optimized existing configuration processes by implementing automation tools, saving time and resources on manual tasks.
- Coordinated cross-functional teams to align configuration efforts with project timelines and objectives.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Spa Coordinator
THE WOODHOUSE DAY SPA
07.2021 - 12.2023
- Engaged in personable and genuine conversation with guests.
- Kept a tidy and fully stocked area at all times.
- Ensured warm, welcoming experience for all guests.
- Responsible for keeping guest information up to date and accurate.
- Responsible for training current and new staff.
- Met guest’s needs with scheduling services as well as selling product and packages.
Assistant General Manager
Buffalo Wild Wings
06.2016 - 07.2021
- Verified financials
- Ran labor reports
- Hired and trained new staff
- Set goals and expectations for weekly numbers
- Responsible for running a throughly trained kitchen staff
- Delegated tasks to team members
- Drove sales with contests amongst team members
- Created training modules for FOH and BOH that was utilized throughout all 36 locations
Cashier / Cook
Portillos
06.2015 - 08.2017
- Provided a genuine and charismatic energy to the shift
- Maintained organized areas
- Ensured all work areas were stocked before and after shifts
- Trained new team members
Education
High school or equivalent -
R Nelson Snider High School
Fort Wayne, IN07.2016
Skills
- Scheduling
- Inventory
- Time Management
- Organizational Skills
- Attention to Detail
- Microsoft Word
- Labor Cost Analysis
- Supervising Experience
Certification
ServSafe
Timeline
Configuration Supervisor
Denali Advanced Integration
12.2023 - Current
Spa Coordinator
THE WOODHOUSE DAY SPA
07.2021 - 12.2023
Assistant General Manager
Buffalo Wild Wings
06.2016 - 07.2021
Cashier / Cook
Portillos
06.2015 - 08.2017
High school or equivalent -
R Nelson Snider High School
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