ALOK BHANGRE
Delhi
Summary
Dynamic and resourceful professional with a proven track record in crisis management and customer service within the aviation industry. Proficient in English communication, adept at handling emergency situations such as administering AED aid to passengers in distress. Known for presenting a polished appearance and maintaining a customer-centric approach while enforcing company policies and regulations. Skilled in managing unruly passengers and ensuring compliance with safety protocols. Possesses strong analytical abilities to process and interpret large datasets effectively. Seeking to leverage diverse skills and experiences to contribute positively to a reputable organization.
Overview
14
14
years of professional experience
Work History
Cabin Crew Member
AIRINDIA EXPRESS
DELHI BASED
02.2016 - 04.2023
- I used AED for a pax on-Board Aircraft on DEL-IXM-SIN sector along with C.P.R to revive the pax.
- have handles unruly pax on international sectors and tactfully handled them.
- have received Passenger appreciations for my services.
- exposure to international level environment in aviation I am now well versed to handle many sudden situations and csn work under challenging situations
- Enforced airline regulations concerning smoking on board planes.
- Maintained a professional appearance at all times while interacting with customers.
Content Creator Question Creation UPSC
Carrier Launcher
Delhi
06.2014 - 06.2015
- Framed Questions for UPSC-Civils Test Series for Carrier Launcher Delhi.
- Checked Answer Papers for for UPSC mains and Evaluated them.
Customer Service Representative
Hutchison Three Global Services
PUNE
11.2008 - 08.2009
Education
Bachelor of Science - Botany Zoology Chem Geology(FERGUSON COLLEGE PUNE)
Symbiosis School,SSPMS,VPMS
PUNE06-2010
Skills
- Assertive
- Punctual
- Responding analytically to situation
- hardworking
- I complete task at any cost
Affiliations
- Athletics Running Swimming
- Cycling
- Trekking
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Marathi
Intermediate (B1)
B1
Accomplishments
- Gold medalist in Cross Country running
- Gold medalist in Cycling
- Participated in March Past
- Won Wild LIfe Quiz competion
Timeline
Cabin Crew Member
AIRINDIA EXPRESS
02.2016 - 04.2023
Content Creator Question Creation UPSC
Carrier Launcher
06.2014 - 06.2015
Customer Service Representative
Hutchison Three Global Services
11.2008 - 08.2009
Bachelor of Science - Botany Zoology Chem Geology(FERGUSON COLLEGE PUNE)
Symbiosis School,SSPMS,VPMS
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