Alok Dalvi
Mulund
Summary
Sales and Service Manager with extensive experience at VE Quality Instrumentation Pvt. Ltd., specializing in lead generation and customer relationship management. Achieved a 25% cost reduction through strategic sourcing while significantly increasing sales across India. Proficient in product training and channel partner development, enhancing client relationships.
Overview
13
13
years of professional experience
Work History
Sales and Service Manager
VE Quality Instrumentation Pvt. Ltd.
Mumbai
04.2024 - Current
- Company Overview: Mumbai (Subsidiary of Vision Engineering Ltd. UK)
- Actively involved in increasing the sales as well as contract service business of the unique ergonomic stereo microscopes, digital inspection and non-contact measuring systems at PAN India level and neighboring countries with an annual turnover of around 25 Cr annually.
- Supervising a team of sales engineers (North and South regions) and one service engineer.
- Reporting to Director – VE Quality & GM Vision Engineering Pan Asia.
Sales Development Manager
Vision Engineering Ltd.
Mumbai
10.2015 - 03.2024
- Developed business strategies for Indian market across entire product range.
- Trained distributor sales force on effective product pitching techniques.
- Managed customer complaints and provided technical support to enhance satisfaction.
- Coordinated with suppliers to refine current product offerings and ensure quality.
- Executed new product launches and devised promotional strategies.
- Compiled detailed financial reports monthly and annually for senior management review.
- Prepared comprehensive reports and presentations on business development initiatives.
Product Development Manager
Borosi Glassworks. Ltd
Mumbai
06.2014 - 09.2015
- Responsible for introduction and business development of Life sciences range of products like Liquid handling systems and plastic ware consumables, which includes Micro pipettes, Bottle Top Dispensers and Micro pipette tips with budget of 12 Cr.
- Responsible for development of promotional activities including suitable product literature.
- Sourced high-quality, low-cost material for products, reducing expenditure by 25%.
- Training of the sales force for efficiently pitching these products in front of customers
- Handled customer complaints effectively and provided technical support to customers.
- Responsible for effectively co-coordinating with suppliers for developing the current product range.
Business Development Specialist
Thermo Fisher Scientific Pvt. Ltd
Mumbai
07.2012 - 05.2014
- Responsible for generation of leads in the field of Mumbai and Goa region through techno commercial promotion for Thermo Fisher Scientific's Life Science range products by meeting consumers in an assigned territory regularly and thereby strengthening the brand image among the customers.
- Also handling sales and promotion of high end all in one gel imaging system and qRT-PCR machines.
- Handling business turnover of 1.5 Cr annually for the company, thereby enables business growth by developing and managing a network of channel partners across assigned territories for deeper market penetration.
- Building on existing customer relations, networking and answering their technical queries
Education
Executive Post Graduate Certificate - Marketing Management
Indian Institute of Management-Kozhikode (IIM-K)
Kozhikode, KL02.2020
M. Tech - Biotechnology
Dr. D.Y. Patil Institute for Biotechnology
Mumbai01.2009
B. Tech - Biotechnology
Dr. D.Y. Patil Institute for Biotechnology
Mumbai01.2007
Skills
- Sales and negotiations
- Lead generation
- Customer relationship management
- Key account management
- Channel partner development
- Market analysis
- Product training and presentations
Languages
English, Hindi and Marathi.
Hobbies and Interests
Traveling, current affairs, listening to music, public speaking
Timeline
Sales and Service Manager
VE Quality Instrumentation Pvt. Ltd.
04.2024 - Current
Sales Development Manager
Vision Engineering Ltd.
10.2015 - 03.2024
Product Development Manager
Borosi Glassworks. Ltd
06.2014 - 09.2015
Business Development Specialist
Thermo Fisher Scientific Pvt. Ltd
07.2012 - 05.2014
Executive Post Graduate Certificate - Marketing Management
Indian Institute of Management-Kozhikode (IIM-K)
M. Tech - Biotechnology
Dr. D.Y. Patil Institute for Biotechnology
B. Tech - Biotechnology
Dr. D.Y. Patil Institute for Biotechnology
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