Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ALOK GUPTA

Mumbai

Summary

Customer-focused graduate with practical experience in retail operations, billing, sales coordination, and inventory management. Proven ability to deliver exceptional customer service and effectively manage POS transactions. Demonstrated success in supporting store targets and enhancing overall sales performance.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Navladevi Electronic
Mumbai
01.2024 - 12.2025
  • Assisted in daily store operations and sales support
  • Managed inventory, staff coordination, and customer service
  • Guided customers in product selection and handled basic product explanations

Billing Executive

Graduate Tailor
Mumbai
03.2023 - 12.2023
  • Managed billing, cash handling, and POS operations
  • Maintained sales records and customer billing support

Telegram Community Handler (Part-Time)

Cryptogg
Mumbai
04.2020 - 01.2023
  • Managed and moderated Telegram community for a YouTube content creator
  • Shared updates, announcements, and content links regularly
  • Monitored messages and removed spam or inappropriate content

Education

Bachelor of Mass Media -

Nava Samaj Mandal Degree College
Vile Parle (E)
04-2023

HSC -

St. Xavier High School & Jr College
Vile Parle (W)
02-2020

SSC -

St. Xavier High School
Vile Parle (W)
03-2018

Skills

  • Customer service
  • Retail operations
  • POS billing
  • Inventory management
  • MS Excel
  • Communication
  • Sales support
  • Team building

Languages

  • English
  • Hindi
  • Marathi

Timeline

Assistant Store Manager

Navladevi Electronic
01.2024 - 12.2025

Billing Executive

Graduate Tailor
03.2023 - 12.2023

Telegram Community Handler (Part-Time)

Cryptogg
04.2020 - 01.2023

Bachelor of Mass Media -

Nava Samaj Mandal Degree College

HSC -

St. Xavier High School & Jr College

SSC -

St. Xavier High School
ALOK GUPTA