ALOK JHA
Senior Manager, Sales
Bengaluru
Summary
Versatile Senior Manager with a proven track record in planning, implementing, and overseeing key improvements to drive business growth and efficiency. Known for cultivating an open culture with free exchange of information, fostering strong team dynamics and high morale. Seeking new professional challenges with a growth-oriented company.
Encouraging and analytical problem-solver with a talent for team building, leadership, and motivation. Possesses excellent customer relations and relationship-building skills. Skilled in using independent decision-making and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Experienced in multi-tasking and well-regarded for creating a positive workplace culture and high-performing teams. Demonstrated expertise in competitive offerings, pricing, and market positioning.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Sr. Manager, Sales
BYJU'S
10.2021 - 04.2023
- Launched and Managed GATE Segment: Successfully started and managed the GATE segment, driving full end-to-end roles and responsibilities.
- Revenue Management: Oversaw more than 50% of the segment's revenues, generating over 40 lakh per week.
- Team Leadership: Led a team of 70-80 individuals, including 6-7 managers and numerous Business Development Associates (BDAs), providing strong leadership to enhance team productivity and morale.
- Organizational Efficiency: Developed and implemented new filing systems to improve organizational efficiency and productivity.
- Data-Driven Planning: Reviewed and analyzed reports, records, and directives to obtain data required for planning department activities.
- Sales Growth and Profit Maximization: Grew sales and boosted profits by applying proactive management strategies and enhancing sales training programs.
- Developed and implemented new filing systems to improve organizational efficiency and productivity.
Business Development Manager
BYJU'S
05.2019 - 10.2021
- Client Engagement: Contacted potential clients to establish rapport and arrange meetings, effectively expanding the client base.
- Marketing Initiatives: Planned and oversaw new marketing initiatives, leading to increased market visibility and engagement.
- Opportunity Research: Conducted in-depth research on organizations and individuals to identify new business opportunities.
- Trend Analysis and Market Development: Identified market trends and developed ground-breaking ideas to enhance sales strategies and operations.
- Team Training and Development: Trained personnel and helped team members develop their skills, fostering a high-performance team environment.
- Client Relationship Management: Managed and retained relationships with existing clients, ensuring continued satisfaction and loyalty.
- Revenue Management: Handled revenue responsibilities of 10-15 Cr, contributing significantly to the company's financial health.
Business Development Associate
BYJU'S
06.2018 - 05.2019
- Client Engagement and Sales Conversion: Engaged with over 400 parents and students through home conduction, achieving a 25% conversion rate.
- Customer Management: Managed the needs of multiple customers simultaneously, demonstrating strong prioritization and multitasking abilities.
- Contract Negotiation: Negotiated contracts and closed sales with both new and existing clients, enhancing business growth.
- Client Needs Assessment: Met with current clients to assess needs and develop improvement plans, ensuring continued satisfaction.
- Business Relationship Building: Engaged with customers to build strong business relationships, fostering loyalty and repeat business.
- Product Knowledge Development: Developed an in-depth knowledge of company products and services to provide tailored suggestions based on customer needs.
- Revenue Responsibility: Handled revenue responsibility of 1 Cr, contributing to the company's financial success.
Education
MBA - Marketing Research
Liverpool John Moores University
07.2023 - 07.2024
MBA - Marketing Research
IMT GHAZIABAD
GHAZIABAD 07.2021 - 08.2022
Bachelor of Technology - Electrical, Electronics Engineering Technologies
GALGOTIAS COLLEGE OF ENGG. & TECH.
Greater Noida, India 08.2014 - 06.2018
Skills
B2C Sales: Engaged with over 400 parents and students in direct B2C sales through home visits, achieving a 25% conversion rate
Sales Process Management: Managed the full sales process from initial contact to closing, including lead generation, follow-up, negotiation, and final sale
Sales Trend Analysis: Identified and analyzed sales trends to develop ground-breaking ideas and strategies for market development and sales enhancement
Sales Generation: Implemented proactive strategies that resulted in significant sales growth, handling revenue responsibilities of over 40 lakh per week for the GATE segment
Inbound Sales: Managed inbound sales inquiries and converted leads into sales, maintaining high levels of customer satisfaction and retention
Direct Sales: Conducted direct sales efforts, meeting with clients in person to assess needs and present tailored solutions
Sales Operations: Oversaw daily sales operations, ensuring efficient workflows and processes, and leading a team of 70-80 members including 6-7 managers and numerous BDAs
Customer Relationship Management: Managed and retained relationships with existing clients, enhancing customer loyalty and repeat business
Revenue Management: Handled revenue responsibility of 1 Cr, contributing significantly to the company’s financial success
Timeline
MBA - Marketing Research
Liverpool John Moores University
07.2023 - 07.2024
Sr. Manager, Sales
BYJU'S
10.2021 - 04.2023
MBA - Marketing Research
IMT GHAZIABAD
07.2021 - 08.2022
Business Development Manager
BYJU'S
05.2019 - 10.2021
Business Development Associate
BYJU'S
06.2018 - 05.2019
Bachelor of Technology - Electrical, Electronics Engineering Technologies
GALGOTIAS COLLEGE OF ENGG. & TECH.
08.2014 - 06.2018
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