Alok Jhajharia
Chennai
Summary
Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.
Overview
6
6
years of professional experience
Work History
SME Team Leader
Paisabazaar.com
03.2022 - Current
- Developed business cases, presentations and reports for senior management.
- Designed and prepared technical reports, studies and related documentation.
- Documented client progress through case notes and documentation.
- Increased the portfolio of the new branch of south (Andra and Telagana) from 5 cr to 11.38 cr with managing 17 tele- callers with overall growth of book size .
Sales Consultant
Paisabazaar.com
04.2020 - 01.2021
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
Associate Sales Executive
Paisabazaar.com
04.2019 - 03.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Education
Bachelor Of Business Administration -
Poornima University
Jaipur03.2018
Intermediate ( Commerce) -
Varanasi Public School
Varanasi 02.2016
High School -
Nirmala Convent Sr Sec School
Renukoot 02.2014
Skills
- Calculator Usage
- System Builder
- Selling Skills
- Team Meetings
- Agent Support
- Numerical Optimization
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Tamil
Beginner (A1)
Timeline
SME Team Leader
Paisabazaar.com
03.2022 - Current
Sales Consultant
Paisabazaar.com
04.2020 - 01.2021
Associate Sales Executive
Paisabazaar.com
04.2019 - 03.2020
Bachelor Of Business Administration -
Poornima University
Intermediate ( Commerce) -
Varanasi Public School
High School -
Nirmala Convent Sr Sec School
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