Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
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Alok Kumar

Team Manager - PTP

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

14
14
years of professional experience

Work History

Team Manager – PTP

Maersk Global Service Centre Pvt. Ltd.
04.2022 - Current
  • Partner with the Sub process Heads and Regional Leads to deploy the Finance Transition roadmap
  • Manage end-to-end migrations of designated region / vertical
  • Enable design and follow Global standard processes
  • Adherence to the Global program Budget (SG&A cost) towards realization of overall business benefit
  • Participate in Pre-transition workshops to gain further insight and fine-tune the solution to meet stakeholders stated and unstated needs and develop and refine stakeholder engagement strategies and align with the Transition Lead
  • Support all Change management initiatives to identify & act on all potential areas requiring focus and dedicated efforts
  • Leading the internal reviews and evaluating success on the engagement framework for regional transitions
  • Engage with stakeholders to continuously monitor progress of project as agreed
  • Conduct regular meetings with all stakeholders to track and communicate the project progress and seek alignment on changes to project scope
  • Preparing the respective GSC to handle the activities migrated
  • Create the project plan for the respective cluster with the local project manager
  • Prioritization of activities and resource alignment
  • Stakeholder management with delivery management in the respective site
  • Identify, escalate, manage and mitigate project specific risk for activities under his/her scope
  • Responsible and accountable for SLA adherence during the transition lifecycle

Senior Specialist

Maersk Global Service Centre
05.2018 - 03.2022
  • Oversaw work of junior personnel, helping to motivate strong performance and improve overall knowledge with focus on mentoring and coaching.
  • Introduced innovative solutions to address critical business challenges, driving significant improvements in performance metrics.
  • Offered coaching and resources to help program participants maintain progress and achieve goals.
  • Streamlined internal processes for improved operational efficiency and cost savings.
  • Influenced organizational change by effectively communicating the benefits of proposed initiatives to stakeholders at all levels.
  • Led projects by coordinating schedules, organizing resources and delegating work to meet deliverable and timeline requirements.
  • Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.

Associate Cost Controller

Maersk Global Service Centre
01.2016 - 06.2017

• Manage and finalize monthly Cost reporting for the assigned Clusters.

• Monthly book close of respective Cluster payables within first 2 working days of every month.

• Meet the NOPS target by ensuring all activities are accounted in respective accounting period.

• Variance Analysis during month end by associating with physicals.

• Drive in closing open POs and GR IR if required.

• Compliance on Internal control Requirements

• Internal audits for each cost type on monthly basis

• Identify missing cost and get the estimated cost booked in SAP

Ensure proper monitoring of SAP outstanding purchase orders on a frequent basis. Ensure that no outstanding purchase orders are more than 90 days old without proper documentation

Cost Analyst

Maersk Global Service Centre
04.2012 - 12.2015

• Ensure that SAP Template estimates at all times reflects most accurate cost to maintain high PO data quality. Ensure proper reports are pulled and utilized for such analysis. Assist in preparing the forecast and ensure accurate and correct assumptions are used to reflect the best estimate for a true future picture in templates.

• Ensure that WF / Invoices are cleared and vendor is paid on time. Perform decision making as required of PO / Invoice mismatch.

• Assist in all finance related audits impacting overall area of responsibility. Take an active part in implementing new strategies based on audit recommendations and ensure changes/amendments to Standard Operating Procedures based on these recommendations.

• Responsible for ground work leading to the NOPS at the end of each month.

• Responsible for close coordination with vendors and FBP's,

• Monitor contract's expiry and ensure that all relevant contracts are updated for seamless auto PO creation activity

• Liaise and coordinate data with Vendors

• Own and accountable for accurate cost data

• Proactively identify, analyze and evaluate potential financial risks/upsides and mitigate these with relevant stakeholders

• Ensure high level of PO quality & Volumes and Template estimates are maintained at all times to reflect true cost picture. Make sure that proper analysis and risk assessment are being performed.

• Participate in and support improvement projects.

• Liaise and assist Finance team from the start of the month until NOPS as needed.

• Conduct systems' training as/when deemed necessary and assist in the implementation of all new cost control systems

• Lead and mentor a team of 6 associates

• Create Knowledge Capture documents

Process Expert - Cargo Execution

Maersk Global Service Centre
02.2010 - 03.2012

• Handling the vessel release process for the Maersk shipping business across various clusters.

• Updating several systems used in Maersk with the actual data.

• Analyzing and solving all the discrepancies with the help of Front office.

• Well familiar with several automated systems like RKEM, GLEO3, GCSS, GSIS etc.

• Send the preplanned data to the cluster and on the basis of that report the actual operation takes place at the terminal.

• Preparing the reports for the discrepancies and sending it across to the Front offices in order to resolve the same in the agreed timeframe.

• Working towards continuous process improvement and efficiency enhancement.

• Ensuring adherence to Service Level Agreements (SLA), accuracy and productivity commitments.

• Assignment of the daily work between team members according to the SLAs requirement.

• Understanding customer requirements and identify areas of service which can be provided.

Education

Post Graduation - Retail Management And Operations

Siddhant Institute of Business Management
Pune, India
04.2001 -

Skills

Data Analysis

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Accomplishments

  • Improved Cost Validation: Achieved a remarkable improvement in cost validation accuracy from 42% to 95%, resulting in significant cost savings and enhanced financial efficiency.
  • Successful HSUD Transition: Led the successful completion of the HSUD transition, ensuring seamless integration and compliance with data protection regulations.
  • Efficient BUP Execution: Received Star Awards for executing Brand Unification Project (BUP) with exceptional accuracy and efficiency, Balance Reduction of Accounts Payable (AP) Numbers, Transfer of Master Data Management (MDM) in CC 1000, optimizing workflows and managing headquarters operations with zero slippage, maintaining high standards of efficiency and performance.

Hobbies

Playing Cricket and Badminton

Social Networking and Travelling

Timeline

Team Manager – PTP

Maersk Global Service Centre Pvt. Ltd.
04.2022 - Current

Senior Specialist

Maersk Global Service Centre
05.2018 - 03.2022

Associate Cost Controller

Maersk Global Service Centre
01.2016 - 06.2017

Cost Analyst

Maersk Global Service Centre
04.2012 - 12.2015

Process Expert - Cargo Execution

Maersk Global Service Centre
02.2010 - 03.2012

Post Graduation - Retail Management And Operations

Siddhant Institute of Business Management
04.2001 -
Alok KumarTeam Manager - PTP