Alok Kumar
New Delhi
Summary
Determined person with commitment to excellence and more than 18 years of experience. Effective collaborator and promoter of business across the world, A good motivating speaker, trainer and capable of handling more than 5000 sales team and multiple branches across the world, Strong understanding of Marketing and finance for smooth functioning of system, A aggressive sales promoter, Visionary idea and creativity to identify leaders to keep system in right directions.
Overview
25
25
years of professional experience
Work History
Director- Product and Operation
M/s.Igniters vacations india Pvt ltd
New Delhi
10.2021 - Current
- Contracting and negotiating better terms with Hotels/ Airline and ground supplier.
- Identify new destination , Market reserch , study competition, develop product and provide product training to sales .
- Planned and implemented strategies to grow revenue.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Managing Director
M/s.Colorful vacations Pvt Ltd
New Delhi
09.2008 - 09.2023
- Contracting, product development sales and marketing, Over all management (contracting, product development, Sales, operation, Business development)
- Key Responsible Areas: Team Managmnet Motivating team, Set team and company target
- Negotiating better terms with various suppliers like Airlines, Hotels / Overseas Suppliers
- Market research, Product and business development and team Managment
Deputy Manager
M/s. Make my Trip.com
New Delhi
09.2007 - 10.2008
- Vice President, Area of Operations: Started Series Movement for South east asia, Contracting, product developmnt, promotion and ectablished group departure as a new venture in Make my Trip
- Negotiating better terms with various suppliers like Airlines, Hotels / Overseas Suppliers
- Visa and Passport Assistance
- Evaluated suppliers to maintain cost controls and improve operations
- Prepared annual budgets with controls to prevent overages
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Pursued every opportunity to learn about business at all levels and improve team member support
- Introduced new methods, practices, and systems to reduce turnaround time.
Asst. Manager
M/s. D.Pauls Travels and Tour
Delhi
01.1999 - 08.2007
- Outbound Tours
- Key Responsible Areas: Looking after of all south east Asia bookings
- Negotiating better terms with various suppliers like Airlines
- Visa and Passport Assistance
- Trade: Escorted Groups to Mauritius, Singapore Star Cruise, Bangkok, Malaysia, Hongkong, China
- Marketing product and targeted a segement of Market and built it
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Mentored team members to enhance professional development and accountability in workplace
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Post Graduate Diploma - Travel and Tourism
Indian institute of travel and tourism Management
Bachelor of Science (B.S.C) -
Delhi University
Intermediate (XII) -
CBSE
Skills
- Operations Management
- Contract Negotiation
- Speaker/Motivator and trainer
- Strategic planner
- Business Leadership
Timeline
Director- Product and Operation
M/s.Igniters vacations india Pvt ltd
10.2021 - Current
Managing Director
M/s.Colorful vacations Pvt Ltd
09.2008 - 09.2023
Deputy Manager
M/s. Make my Trip.com
09.2007 - 10.2008
Asst. Manager
M/s. D.Pauls Travels and Tour
01.1999 - 08.2007
Post Graduate Diploma - Travel and Tourism
Indian institute of travel and tourism Management
Bachelor of Science (B.S.C) -
Delhi University
Intermediate (XII) -
CBSE
Similar Profiles
Saif Ali KhanSaif Ali Khan
Sales Associate at ARRIVIA VACATIONS INDIA PVT LTDSales Associate at ARRIVIA VACATIONS INDIA PVT LTD
Vaibhavi ChavanVaibhavi Chavan
Chat Customer Support Representative at Arrivia Vacations India Private LimitedChat Customer Support Representative at Arrivia Vacations India Private Limited
DEVESH TEJANIDEVESH TEJANI
Sr. Consultant at Weavings Manpower Solutions Pvt Ltd ( Oyo Vacations Homes)Sr. Consultant at Weavings Manpower Solutions Pvt Ltd ( Oyo Vacations Homes)