

Results-driven Digital Media Strategist with 13+ years of experience in social media operations and content strategy. Led multi-channel campaigns and managed enterprise social accounts while optimizing performance through data analysis. Collaborated with global stakeholders to enhance brand reach and deliver impactful marketing initiatives.
Executed social media strategy and conducted market and competitor research, enhancing customer communication through social intelligence, data gathering, sentiment analysis, research reporting, BI tools, content development, and product testing.
Created analytical templates and comprehensive reports, supporting research and digital content initiatives while contributing to automation opportunities and training new team members on tools and processes.
Social Media Strategy & Operations — Channel management Content & editorial calendars Platform governance Publishing & scheduling
Campaigns & Execution — End-to-end campaign management Organic & paid social
Analytics & Insights — Social analytics & reporting Social listening Competitor benchmarking Brand monitoring Digital performance insights
Leadership & Collaboration — Cross-functional stakeholder management Platform administration
Social Media & Publishing: Sprinklr | Hootsuite | Brandwatch | Radian6 | Talkwalker
Analytics & Advertising: LinkedIn Campaign Manager | Google Analytics
Content & Collaboration: Airtable | Canva
AI & Productivity: ChatGPT | Google Gemini