ALOK KUMAR PRADHAN
Subject Matter Expert
Palam Colony
Summary
Dynamic and detail-oriented professional with 10+ years of expertise in Master Data Management (MDM), Serialization, Warehouse Management, Global Positioning System (GPS) & Hotel Management (HM). Proven ability to drive process excellence, enhance data integrity, lead high-performing teams, and deliver automation-based improvements.
Overview
10
10
years of professional experience
Work History
Subject Matter Expert
Accenture Solutions Pvt. Ltd.
04.2017 - 01.2025
- Master Data Management Responsibilities:
- Executed and validated end-to-end Material Master Data request, including material creation and extensions.
- Maintained 100% SLA compliance for global support tickets.
- Maintain all types of documents, including Standard Work Instruction (SWI), Master List of Documents (MLD), and Approval Matrix.
- Led daily stand-up calls and weekly client review meetings.
- Collaborated with Planners, Buyers, Vendors, and Clients to resolve operational issues.
- Performed RCA and implemented corrective and preventive actions.
- Trained new team members, including special needs employees.
- Serialization Responsibilities:
- Issued Replacement Serial Number (RSN), ensuring uninterrupted operation.
- Resolved serial number mismatch case using SAP, LPN reports, and DHL/UPS coordination.
- Generated shelf-life reports for spare parts.
- Authored Knowledge-Based Documents (KBDs) for process transparency.
Executive
Quickdel Logistics Pvt. Ltd.
10.2015 - 10.2016
- Warehouse Management Responsibilities:
- Implemented 6S methodology in the warehouse to improve workplace organization and efficiency.
- Prepared accurate daily/weekly stock reports and uploaded them to the company portal.
- Monitored and ensured team adherence to FIFO (First-In, First-Out) inventory management practices.
- Coordinated effectively with procurement and dispatch teams, while maintaining smooth communication with vendors and transporters.
- Managed returns and reverse logistics operations to ensure timely processing and proper documentation.
- Global Positioning System Responsibilities:
- Monitored real-time vehicle and shipment locations using GPS tracking to ensure on-time delivery and route optimization.
Jr. Executive
V2 Retail Limited, Distribution Center
05.2015 - 09.2015
- Warehouse Management Responsibilities:
- Assisted in daily warehouse operations, including inbound receiving, put-away, and outbound dispatch activities.
- Conducted routine cycle counts and supported inventory audits to reduce stock discrepancies.
- Ensured proper implementation of FIFO practices across all storage zones to maintain product freshness and reduce aging.
- Supported reverse logistics by handling returns, damaged goods, and documentation.
- Monitored team adherence to 6S standards to maintain a clean, safe, and efficient warehouse environment.
Education
CBSE CLASS 10th -
Army School
Jodhpur, RajasthanCBSE CLASS 12th - undefined
Kendriya Vidyalaya
Jabalpur, MPGraduate in B.Sc. HMCT - undefined
Punjab Technical University
DelhiInternational Certificate - undefined
SCM
New DelhiCertificate - SAP MM S/4 HANA
SAP Training Academy
New DelhiSkills
Systems/Applications: SAP (Master Data Management), GPS (Global Positioning System)
Accomplishments
- Reward and Recognize (RNR) Awards: Received multiple RNR awards for exceptional performance and contributions to the team.
- Encore Awards: Honored with encore awards for delivering outstanding results and innovative solutions.
- 5 Years of Service Anniversary Award: Recognized for dedication and long-term commitment to the organization.
PROCESS IMPROVEMENT
- Continuously identify and address the process gaps, providing innovative solutions to enhance the workflows.
- Implement best practices to streamline the operations and improve overall performance.
- Identify process loopholes and implement problem-solving ideas.
- Engage in continuous improvement initiatives, sharing reports and insights with management.
HOTEL MANAGEMENT (2011-2014)
- I worked as a commie 2 at Best Western Plus Ekobarn, Wayanad, Kerala.
- Commie 3 at Espression LAVAZZA, Connaught Place, New Delhi
- I have done a National Hospitality Skill certificate course, through this course I worked as a trainee in Hotel Samrat, Essex Farms and Taj Palace, New Delhi in F&B Production department.
- Worked as an Assistant Steward at Café Coffee Day (CCD).
Timeline
Subject Matter Expert
Accenture Solutions Pvt. Ltd.
04.2017 - 01.2025
Executive
Quickdel Logistics Pvt. Ltd.
10.2015 - 10.2016
Jr. Executive
V2 Retail Limited, Distribution Center
05.2015 - 09.2015
CBSE CLASS 12th - undefined
Kendriya Vidyalaya
Graduate in B.Sc. HMCT - undefined
Punjab Technical University
International Certificate - undefined
SCM
Certificate - SAP MM S/4 HANA
SAP Training Academy
CBSE CLASS 10th -
Army School