ALOK KUMAR PRADHAN
Subject Matter Expert
Palam Colony
Summary
Dynamic and detail-oriented professional with over 10 years of experience in Master Data Management (MDM), Serialization, Warehouse Management, Global Positioning System (GPS), and Hotel Management (HM). Proven ability to drive process excellence, enhance data integrity, lead high-performing teams, and deliver automation-based improvements.
Overview
10
10
years of professional experience
Work History
Subject Matter Expert
Accenture Solutions Pvt. Ltd.
04.2017 - 01.2025
- Master Data Management Responsibilities:
- Executed and validated end-to-end Material Master Data request, including material creation and extensions.
- Maintained 100% SLA compliance for global support tickets.
- Maintain all types of documents, including Standard Work Instruction (SWI), Master List of Documents (MLD), and Approval Matrix.
- Led daily stand-up calls and weekly client review meetings.
- Collaborated with Planners, Buyers, Vendors, and Clients to resolve operational issues.
- Performed RCA and implemented corrective and preventive actions.
- Trained new team members, including special needs employees.
- Serialization Responsibilities:
- Issued Replacement Serial Number (RSN), ensuring uninterrupted operation.
- Resolved serial number mismatch case using SAP, LPN reports, and DHL/UPS coordination.
- Generated shelf-life reports for spare parts.
- Authored Knowledge-Based Documents (KBDs) for process transparency.
Executive
Quickdel Logistics Pvt. Ltd.
10.2015 - 10.2016
- Warehouse Management Responsibilities:
- Implemented 6S methodology in the warehouse to improve workplace organization and efficiency.
- Prepared accurate daily/weekly stock reports and uploaded them to the company portal.
- Monitored and ensured team adherence to FIFO (First-In, First-Out) inventory management practices.
- Coordinated effectively with procurement and dispatch teams, while maintaining smooth communication with vendors and transporters.
- Managed returns and reverse logistics operations to ensure timely processing and proper documentation.
- Global Positioning System Responsibilities:
- Monitored real-time vehicle and shipment locations using GPS tracking to ensure on-time delivery and route optimization.
Jr. Executive
V2 Retail Limited, Distribution Center
05.2015 - 09.2015
- Warehouse Management Responsibilities:
- Assisted in daily warehouse operations, including inbound receiving, put-away, and outbound dispatch activities.
- Conducted routine cycle counts and supported inventory audits to reduce stock discrepancies.
- Ensured proper implementation of FIFO practices across all storage zones to maintain product freshness and reduce aging.
- Supported reverse logistics by handling returns, damaged goods, and documentation.
- Monitored team adherence to 6S standards to maintain a clean, safe, and efficient warehouse environment.
Education
CBSE CLASS 10th -
Army School
Jodhpur, RajasthanCBSE CLASS 12th - undefined
Kendriya Vidyalaya
Jabalpur, MPGraduate in B.Sc. HMCT - undefined
Punjab Technical University
DelhiInternational Certificate - undefined
SCM
New DelhiCertificate - SAP MM S/4 HANA
SAP Training Academy
New DelhiSkills
Systems/Applications: SAP (Master Data Management), GPS (Global Positioning System)
Accomplishments
- Reward and Recognize (RNR) Awards: Received multiple RNR awards for exceptional performance and contributions to the team.
- Encore Awards: Honored with encore awards for delivering outstanding results and innovative solutions.
- 5 Years of Service Anniversary Award: Recognized for dedication and long-term commitment to the organization.
PROCESS IMPROVEMENT
- Continuously identify and address the process gaps, providing innovative solutions to enhance the workflows.
- Implement best practices to streamline the operations and improve overall performance.
- Identify process loopholes and implement problem-solving ideas.
- Engage in continuous improvement initiatives, sharing reports and insights with management.
HOTEL MANAGEMENT (2011-2014)
- I worked as a commie 2 at Best Western Plus Ekobarn, Wayanad, Kerala.
- Commie 3 at Espression LAVAZZA, Connaught Place, New Delhi
- I have done a National Hospitality Skill certificate course, through this course I worked as a trainee in Hotel Samrat, Essex Farms and Taj Palace, New Delhi in F&B Production department.
- Worked as an Assistant Steward at Café Coffee Day (CCD).
Timeline
Subject Matter Expert
Accenture Solutions Pvt. Ltd.
04.2017 - 01.2025
Executive
Quickdel Logistics Pvt. Ltd.
10.2015 - 10.2016
Jr. Executive
V2 Retail Limited, Distribution Center
05.2015 - 09.2015
CBSE CLASS 12th - undefined
Kendriya Vidyalaya
Graduate in B.Sc. HMCT - undefined
Punjab Technical University
International Certificate - undefined
SCM
Certificate - SAP MM S/4 HANA
SAP Training Academy
CBSE CLASS 10th -
Army School