Hi, I’m
Alok Kumar Samantaray
Regional Manager - Operations
Bhubaneswar
Summary
Proactive and enterprising Regional Manager with faculty for effective budgetary planning, contract negotiation and process optimization. Proven to apply industry and product expertise to expand business and cement high-value client relationships.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
years of professional experience
11
Certifications
Work History
Kaizen IT Services Pvt. Ltd
Regional Manager (Operations)
08.2024 - Current
Job overview
- Aug 2024 To Present (more than 1.5yrs) working as Regional Manager (Operations) with Kaizen IT Services Pvt. Ltd and acting as Taxnet Regional Manager – Kyndryl Solutions Pvt. Ltd (Contracts) for Taxnet 2.0 Projects.
Kaizen IT Services (P) LTD
FMS Engineer
12.2011 - 07.2024
Job overview
- December 2011 To July 2024 (more than 12yrs experience working with Kaizen IT Services (P) LTD as a FMS Engineer is to Lead a team of network engineers and technicians in designing, implementing, maintaining and troubleshooting various computer network infrastructure for an Income Tax department and Provide technical guidance and oversight in network architecture, ensuring scalability, security and reliability of network systems.
Golden Age Wealth Management Ltd
Asst. Manager (Operation)
07.2010 - 12.2011
Job overview
- July 2010 To December 2011 had worked with Golden Age Wealth Management Ltd, Bhubaneswar as Asst. Manager (Operation) to manage and coordinate with various teams like sales, marketing & IT for various group of activities and products.
Annapurna Institute of Professional Studies (AIPS)
Team Leader cum Business Development Executive
01.2008 - 06.2010
Job overview
- January 2008 To June 2010 had worked as a Team Leader cum Business Development Executive with Annapurna Institute of Professional Studies (AIPS), Bhubaneswar for assisting and coordinating with respective manager for group of activities and departments for preparing reports and financial transactions and managing training programs, corporate management courses, placement & etc.
National Information Technologies Ltd
Project Lead Engineer
05.2007 - 10.2007
Job overview
- May 2007 To October 2007 had worked as a Project Lead Engineer with National Information Technologies Ltd , Gurgaon To assist and coordinate with vendor for site survey and acquisition, handle with 5 team members in Chhatisgarh project, and handled
India Telecom & Electrical Services (INDTEL)
Project Engineer cum coordinator
07.2005 - 04.2007
Job overview
- July 2005 – April 2007 had worked as a Project Engineer cum coordinator with India Telecom & Electrical Services (INDTEL), Bangalore to coordinate and manage accounts for resources and maintaining AT Reports, MIS excel reports in various projects.
Newditech
Software Engineer
10.2004 - 06.2005
Job overview
- October 2004 to June 2005 had worked as Software Engineer at Newditech, Bhubaneswar to assist with developing team members for testing and compiling software projects and CAD to GIS Conversion works.
Naresh Technologies
05.2004 - 08.2004
Job overview
- May 2004 to August 2004 involved in projects on VB.NET and SQL Server at Naresh Technologies, Hyderabad.
Education
Utkal University, Kalinga Institute of Technology & Science
Bachelor Degree of Engineering from Electronics & Telecom.
01.2002
Skills
Understanding network diagram & design planning
Passive Survey, Network Migration, implementation
Knowledge of routing and switching technologies
Complex network issue diagnosis and resolution
Active Directory and implementations
Collaborate with op teams for faster resolution & ticket closure
Technical capabilities to handle as L3 Support
MS Office, MS 365
Everest Infraron Tool Ticketing
SLA Management
Resource Management
Lead project team, offer mentoring, training
Certification
1. Introduction to Project Management and PMP Certification completed from Learn Tube by Career Ninja in 2024.
Timeline
Regional Manager (Operations)
Kaizen IT Services Pvt. Ltd
08.2024 - Current
FMS Engineer
Kaizen IT Services (P) LTD
12.2011 - 07.2024
Asst. Manager (Operation)
Golden Age Wealth Management Ltd
07.2010 - 12.2011
Team Leader cum Business Development Executive
Annapurna Institute of Professional Studies (AIPS)
01.2008 - 06.2010
Project Lead Engineer
National Information Technologies Ltd
05.2007 - 10.2007
Project Engineer cum coordinator
India Telecom & Electrical Services (INDTEL)
07.2005 - 04.2007
Software Engineer
Newditech
10.2004 - 06.2005
Naresh Technologies
05.2004 - 08.2004
Utkal University, Kalinga Institute of Technology & Science
Bachelor Degree of Engineering from Electronics & Telecom.