ALOK LOKHANDE
Ahmedabad
Summary
Seasoned retail operations professional with 15 years of diverse experience, seeking a challenging role to leverage my extensive industry knowledge and leadership skills. My objective is to contribute to a dynamic organization's success by optimizing operational efficiency, driving strategic initiatives, and fostering a customer-centric approach. Committed to delivering measurable results and enhancing overall business performance through innovative solutions and collaborative leadership.
Overview
14
14
years of professional experience
Work History
Assistant Retail Manager
Bata India Limited
Ahmedabad
08.2024 - Current
- Overseeing business operations and managing the P&L for 80 EBOs across Gujarat and the MPCG region, generating an approximate revenue of ₹130 crore.
- Driving a 5% (SSSG) across stores within the region.
- Accountable for ensuring the brand's productivity and profitability within the region.
- Identifying new locations and negotiating for expansion to drive business growth and increase market share.
- Ensuring elevated customer service standards and improved store ambiance across all locations.
- Focusing on underperforming stores (DOGS) to enhance their profit contribution.
Senior District Manager
Bata India Ltd.
Gujarat
02.2021 - 07.2024
- Handling store operations of 40 COCO and 5 SIS stores, with around 100 crores in business.
- Ensuring that company policy and directions on displays are followed to maintain the highest standard of continuous, aggressive display and advertising in each store.
- Preparing, implementing, and achieving an operational business plan and estimates for the efficient operation of your region.
- To initiate measures for the optimization of resources to control expenses in all business areas, with a particular focus on personnel costs and productivity.
- To review and monitor the performance of all stores in the region on an ongoing basis, to exercise control, issue necessary directions, provide uninterrupted support, and take corrective actions to enhance the efficiency of the entire regional business value chain.
- Training of people on Product, Competitive products, Consumer, and Operations.
- Career planning for high-potential employees within the organization.
District Manager
Bata India Ltd.
Indore
06.2017 - 01.2021
- Assigned the tasks of analysing sales figures as well as forecasting sales volumes to boost up the profits
- Establish and implement departmental policies, goals, objectives, and procedures
- Monitor employee productivity and optimise procedures to reduce costs
- Performed essential functions like interviewing staff, performance reviews, as well as provided training programs to new retail staff
- Implemented innovative store promotions to achieve the financial objective of the organization
Regional Merchandiser
Bata India Ltd.
Mumbai
06.2013 - 05.2017
- Initiated & developed strategies & tools to increase Non-footwear business contribution across West region
- Conducted more than 100 Training sessions in West region to train the store team on Non-footwear Products and importance of its importance in meeting store estimates
- Recognized as “Performer of the Year” for 3 consecutive years achieving more than 20% L2L growth each year
Retail Store Manager
Bata India Ltd.
Indore, Ujjain & Ratlam
09.2012 - 05.2013
- Handling store responsibilities given by company at Ratlam, Ujjain & Indore
- Achieving sales targets & ensuring profitability of the store
- Implementing marketing strategies to ensure profitability
- Analyzing fast moving & slow moving categories at store level & focusing on the same
CCA & RBI
Crossword Bookstores Ltd.
Indore
03.2011 - 08.2012
- To manage inward and outward stock movement.
- Documentation of all activities and follow-up on the audit process.
- Ensuring a minimum shrinkage level.
Education
PG Diploma - Retail Category Management
National Institute of Retail Management
Bangalore04-2014
MBA - Marketing Management
Institute of Management Studies
Indore08-2007
Bachelor of Commerce - Commerce
DAVV
Indore07-2005
Skills
- Retail Operations
- Profit Optimization
- Customer Service
- Inventory and Cost Control
- Loss Prevention
- Store Planning and Design
- Personnel Management
- Visual merchandising
- Business Development
Accomplishments
- Star performer of the Year - 2019
- Pan India Top performer - Omni Channel & Shop On Wheel 2021
- Star of the Quarter Q4/22 & Q1/23
Languages
- English
- Hindi
- Marathi
- Gujarati
References
References available upon request.
Timeline
Assistant Retail Manager
Bata India Limited
08.2024 - Current
Senior District Manager
Bata India Ltd.
02.2021 - 07.2024
District Manager
Bata India Ltd.
06.2017 - 01.2021
Regional Merchandiser
Bata India Ltd.
06.2013 - 05.2017
Retail Store Manager
Bata India Ltd.
09.2012 - 05.2013
CCA & RBI
Crossword Bookstores Ltd.
03.2011 - 08.2012
PG Diploma - Retail Category Management
National Institute of Retail Management
MBA - Marketing Management
Institute of Management Studies
Bachelor of Commerce - Commerce
DAVV
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