Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALOK MAHARANA

ALOK MAHARANA

Gandhidham

Summary

Accomplished Billing Head with a proven track record at A R S MOTORS, enhancing employee knowledge and customer satisfaction through effective training and prompt billing inquiries resolution. Skilled in medical billing and fostering teamwork, I've significantly contributed to revenue cycle optimization and client relationship development.

Overview

4
4
years of professional experience

Work History

Billing Head

A R S MOTORS
05.2022 - Current
  • Developed comprehensive training programs to enhance employees'' knowledge of industry regulations and best practices.
  • Maintained up-to-date knowledge of relevant laws and regulations affecting the billing function, proactively implementing necessary changes as needed.
  • Improved customer satisfaction by addressing billing inquiries promptly and providing clear explanations for charges.
  • Assessed the performance of billing team members regularly, providing constructive feedback and coaching to drive continuous improvement.
  • Collaborated with other department heads to develop strategies for maximizing revenue while maintaining high levels of client satisfaction.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Created financial dashboards to provide insights into key performance indicators.
  • Designed and maintained financial models to identify and measure risks.

Billing Executive

Sterling Hospital
01.2020 - 04.2022
  • Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
  • Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally.
  • Ensured data security by adhering strictly to confidentiality guidelines when handling sensitive client information during the billing process.
  • Maintained a clean aging report by diligently following up on overdue accounts and negotiating mutually beneficial payment arrangements where necessary.

Education

Bachelor of Commerce, India - Accounting

TOLANI INSTITUTE OF COMMERCE
06.2021

Bachelor of Commerce - Accounting

DR.CG.HIGH. SECONDERY SCHOOL
Gandhidham, India
04.2019

Skills

  • Medical Billing
  • Collections Management
  • Revenue Cycle Optimization
  • Collections experience
  • Training and mentoring
  • Staff Training and Development
  • Invoice Processing
  • Workflow Planning
  • Audit Support
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Organizational Skills
  • Team Building Leadership
  • Decision-Making
  • Relationship building and management
  • Customer relationship development

Languages

English
Intermediate (B1)
Hindi
Advanced (C1)
Gujarati
Advanced (C1)

Timeline

Billing Head

A R S MOTORS
05.2022 - Current

Billing Executive

Sterling Hospital
01.2020 - 04.2022

Bachelor of Commerce, India - Accounting

TOLANI INSTITUTE OF COMMERCE

Bachelor of Commerce - Accounting

DR.CG.HIGH. SECONDERY SCHOOL

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ALOK MAHARANA