Alok Ranjan
Ara
Summary
A hardworking and experienced individual with long-term experience in customer handling, computer operations, and small business management. Previously self-employed for many years, managing a cyber café and playstation parlour, and later worked in insurance sales. After a family-related career break, I am now eager to restart my professional journey. I have good coordination skills, a persuasive nature, and a strong willingness to learn and work responsibly.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Owner & Administrator
Cyber Café & Playstation
01.1999 - 01.2015
- Started and managed one of the first cyber cafés in Ara, later expanded into a PlayStation and gaming store.
- Handling customers, explaining services clearly, and coordinating daily operations.
- Managing PlayStation consoles, PCs, and computer accessories.
- Selling computer parts and assisting customers with usage guidance.
- Maintaining Excel sheets for daily accounts
- Preparing kundalis using LEO GOLD astrology software.
Business Development Executive
HDFC Bank
01.2015 - 02.2016
- Sold insurance products through direct customer interaction.
- Explained policies, benefits, and documentation in a simple manner.
- Followed up with customers and assisted with form filling.
- Developed persuasion and communication skills through field interaction.
*Reason for Leaving: Left the role due to a serious family medical emergency (father suffered a brain haemorrhage), which required full-time personal care.
Education
B.com -
Magadh University
Bodh GayaDCA, Diploma - Computer Applications
Aryabhatta Institute
AraSkills
Timeline
Business Development Executive
HDFC Bank
01.2015 - 02.2016
Owner & Administrator
Cyber Café & Playstation
01.1999 - 01.2015
DCA, Diploma - Computer Applications
Aryabhatta Institute
B.com -
Magadh University
Hobbies and Interests
- Light Music
- Cooking
- Book Reading
- Writing