ALOK RANJAN
Revenue Cycle SME – Accounts Receivable Operations
Mysore,KA
Summary
Accomplished Accounts Receivable Subject Matter Expert with extensive experience in medical billing, denial management, and revenue cycle operations. Proven track record of driving results through strategic denial resolution and workflow optimization. Recipient of multiple Best Team Player awards for exceptional leadership and collaboration while mentoring teams to exceed objectives. Skilled in leveraging automation to enhance efficiency and accelerate collections, ensuring streamlined processes and improved financial outcomes. Prepared to transition into Lead or Manager roles by integrating comprehensive accounts receivable expertise with strong team development and performance management skills.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
SME – Accounts Receivable Operations
Starmark Software Pvt. Ltd.
02.2021 - Current
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Mentored junior team members, contributing to their professional growth and development.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Proactively tested automation concepts within AR workflows, contributing insights that kept company practices aligned with evolving industry standards, enhanced efficiency, and helped teams deliver ahead of schedule.
- Resolved customer complaints and Patient's billing statement concerns with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes.
Sr. Analyst - Account Receivable
R1 RCM Global Pvt. Ltd.
05.2020 - 01.2021
- Led follow-up on unpaid and denied claims with assigned payers, driving timely resolution.
- Managed claim denials by researching, appealing, and resolving rejections, underpayments, and discrepancies.
- Took initiative in leadership by assisting and mentoring team members, fostering collaboration, and efficiency.
- Prioritized workload effectively to meet deadlines, and prepared performance reports to track progress.
Sr. Executive - Account Receivable
Midvalley Healthcare Services Pvt. Ltd.
04.2017 - 03.2020
- Reviewed professional claims and ensured accurate submission to the appropriate insurance companies.
- Followed up on unpaid and denied claims with assigned payers to secure a timely resolution.
- Managed claim denials by researching, appealing, and resolving rejections, underpayments, and related issues.
- Prioritized workload effectively to meet deadlines, and prepared performance reports to track progress.
Associate Business Advisor
IndiaFilings Pvt. Ltd.
06.2016 - 10.2016
- Delivered services to clients in the areas relating to business registration, tax filing services, and corporate filings.
- Developed strong relationships with clients, ensuring trust and open communication throughout the advisory process.
- Handle clients' requests over the phone and email on a daily basis.
- Respond to client requests within the accepted turnaround time.
Education
B.E. - Aeronautical Engineering
St. Peter’s Institute Of Higher Education And Research
Chennai01-2015
Higher Secondary - Science
Pandu College
Guwahati, Assam01-2011
Matriculation - undefined
Indian Public School
Bihar01-2009
Skills
Subject Matter Expertise in Accounts Receivable – Recognized SME in medical billing, denial management, and revenue cycle operations
Denial Resolution Leadership – Driving strategies to reduce rejections and underpayments, ensuring improved collections and cash flow
Team Collaboration & Mentorship – Awarded Best Team Player multiple times for assisting, guiding, and motivating colleagues toward shared goals
Process Optimization & Efficiency Initiatives – Proactively exploring automation concepts and workflow improvements to enhance productivity and team performance
Certification
Certified CATIA V6 – Training Programme organized at SPEC – TBI, Chennai
Accomplishments
- Honored with multiple Best Team Player awards in Accounts Receivable at Starmark Software Pvt. Ltd., recognized for exceptional collaboration, leadership, and performance excellence.
- Honored with Academic Merit Certificates in Engineering for outstanding academic performance.
- Earned NCC ‘C’ Certificate, demonstrating discipline, leadership, and commitment — 1st Assam Battalion, NCC, Guwahati
DECLARATION
I do hereby declare that the above information is true to the best of my knowledge. Place: Ahmedabad Date
Timeline
SME – Accounts Receivable Operations
Starmark Software Pvt. Ltd.
02.2021 - Current
Sr. Analyst - Account Receivable
R1 RCM Global Pvt. Ltd.
05.2020 - 01.2021
Sr. Executive - Account Receivable
Midvalley Healthcare Services Pvt. Ltd.
04.2017 - 03.2020
Associate Business Advisor
IndiaFilings Pvt. Ltd.
06.2016 - 10.2016
Matriculation - undefined
Indian Public School
B.E. - Aeronautical Engineering
St. Peter’s Institute Of Higher Education And Research
Higher Secondary - Science
Pandu College