Alok Sharma
Jaipur
Summary
Reliable professional with experience in optimising administrative and operational processes. Proven ability to manage multiple project's and priotize tasks to meet deadlines. Passionate and dedicated to learn new things.
Overview
9
9
years of professional experience
Work History
Management Trainee
Genpact Pvt Ltd.
06.2024 - Current
- Working as Management Trainee in OTC Process.
- Managing team of 4 people and maintaining their SLA's.
- Presently handling tasks such as Dispute Management, Collection on past due invoices, Posting on SAP, and Reconciliation.
- Also handling crucial activity of Netting & Sweeping where need to clear payment against huge amount of invoices of different entities which received across the world.
- Having sound knowledge of SAP Software.
- Achieved 5 Bronze awards in the tenure of 10 months.
- Continuous achieving process targets and KPI's related to process.
Process Specialist
Infosys BPM Ltd.
12.2022 - 05.2024
- Company Overview: Working in F&A domain as Process Specialist in Con Edison, which is largest utility provider in New York
- Primary focus on Accounts Receivable & billing of customers
- Thorough knowledge of Oracle & CIS Software
- Subject matter expert of the process
- Handling team of 6 junior Associates, maintaining their SLA's, daily Target and other activities
- Handling client calls & process reporting such as BOD/AOD
- Reports and allocation of work as well as Consolidated report of all the allocation to client on weekly basis
- Working in F&A domain as Process Specialist in Con Edison, which is largest utility provider in New York
Process Developer
Genpact India Pvt. Ltd.
04.2016 - 11.2022
- Company Overview: Last worked in Genpact in JP Morgan Chase Bank Process (Commercial lending) as Process Developer under different domain as a Cash Analyst, also cross trained in Booking & Funding, Servicing
- Subject matter expertise of Cash Management in Commercial Loans
- Sound knowledge of LIQ Software
- Earlier worked in Wells Fargo Bank Process as Servicing Analyst
- Received 1 silver and 6 bronze award for outstanding performance
- My role also includes Process Reporting such as Client calls, BOD/EOD Reports
- Last worked in Genpact in JP Morgan Chase Bank Process (Commercial lending) as Process Developer under different domain as a Cash Analyst, also cross trained in Booking & Funding, Servicing
Education
Executive Level Cleared -
The Institute of Company Secretaries of India
JaipurB.Com. - Commerce
S.S. Jain Subodh PG College
JaipurCMA (US) - Management Accounting
Institute of Management Accountants
04.2025
Skills
- Finance & Accounting
- Operations
- Banking Operations
- Dispute Management, Collections
- Cash Application
- Team Handeling
- Good communication skills
Languages
English
Timeline
Management Trainee
Genpact Pvt Ltd.
06.2024 - Current
Process Specialist
Infosys BPM Ltd.
12.2022 - 05.2024
Process Developer
Genpact India Pvt. Ltd.
04.2016 - 11.2022
Executive Level Cleared -
The Institute of Company Secretaries of India
B.Com. - Commerce
S.S. Jain Subodh PG College
CMA (US) - Management Accounting
Institute of Management Accountants
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