Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
ALOK SINGH

ALOK SINGH

SR. IT SUPPORT EXECUTIVE
Gurgaon,HR

Summary

To enhance my ability by getting exposure with current marketing environment and serve best to organization where I'm placed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Senior IT support executive

ACRO PAINTS LTD
Udyog Vihar
03.2022 - Current

RESPONCIBILLY:

MANAGE ALL IT RELATED EQUEPMENT WORKING SMOOTH,SERVER

FIREWALL,ERP SOFTWARE,NETWORK, PRINTER,LEASE LINE NETWORK,BRODBAND,ONLINE UPS,CCTV CAMERA.

WORK PROFILE

  • Manage ERP Server, Data Server (NAS)
  • Data security, Firewall(sonicwall),Antivirus (Sophos)
  • DOMAIN User Permission security.
  • Online printer, Laptop, switch, router
  • Installation configuration Erp backup ,restore, Depot Leval all issue IT related,creating product,manage inventory,Qr update monthly, ,product create.
  • Mail id create & configuration on mail server.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.

Sr. It Support Executive

GAURDIAN HEALTH CARE
GURGAON
08.2021 - 03.2022
  • Ran errands and provided general office support in a professional environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained extensive knowledge in data base languages, Sales support and Monitoring Daily task.
  • Perform Data Security, Antivirus,Firewall
  • Worked well in a team setting, providing support and guidance.
  • Successfully operated heavy equipment such as Database server,Erp server,Attendance mascheen server.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Application & Pos Support Engineer

WHSMITH ON PAYROLL LAKSH IT SOLUTION
New Delhi
01.2015 - 08.2021

RESPONCIBILTY:

  • NEW STORE SETUP, ALL IT SOFTWARE, HARDWARE INSTALATION, CREATING BACKUP, RESTORE, INVONTRY MANAGE, RESOLVE ALL TYPE OF SOFTWARE & Hardware issues.

Work Profile

  • I-retail (new user create,permission,discount)
  • I-retail fix billing issue,backup,restore.
  • I-retail installation all module(i-analytic,DT dashboard,Rxl Pos Rxl base, db configure,dt dashboard configure
  • I-retail daily sale post, configure i-retail server, client.
  • Manage all DMRC & Airport store.
  • Responsible for smooth billing on store.
  • I-retail attached hardware device like(printer,scanner,cash drawer)
  • Good knowledge on posiflex pos system.
  • Ls retail installation,configuration, DD configure.
  • Ls retail sale post,billing issue.
  • Managing all inventory of it related equipment
  • Configure all mail server as well client and troubleshooting issue.
  • SQl query( select,from,where,insert,delete,update,create table)
  • SQL server (configuration, backup, restore,attach)

Education

DIPLOMA IN COMPUTER SCIENCE - COMPUTER SCIENCE

A-SET TRANING & RESURCH INSTITUTE
KAROL BAGH NEW DELHI
06.2013 - 07.2015

Bachelor of Arts - ENGLISH

RML UNIVERCITY
AYODHYA FAIZABAD
04.2015 - 05.2017

MBA - Information Technology

Subharti University, Meerut
MEERUT UTTAR PRADESH
06.2021 - Current

Skills

Operating Systemundefined

Accomplishments

  • SAP Installation and configure client end
  • Printer & troubleshoot issue (Local Printer & Network Printer)
  • Handling desktop, laptop and technical support issue
  • Configuring and troubleshooting of clients with Domain
  • Installation of Hardware as well as software
  • Loading of OS, Tools and Antivirus
  • Managing all type of O.S
  • Related issues LAN & WAN
  • Configuring & troubleshooting Google Apps related issues
  • Achievement
  • Handling Pos, printer and Application technical support issue
  • Software and Application related problem
  • Punching Machine (Biometric)
  • Working in corporate environment on the both site
  • Working On server support
  • Customer Support Type

Timeline

Senior IT support executive

ACRO PAINTS LTD
03.2022 - Current

Sr. It Support Executive

GAURDIAN HEALTH CARE
08.2021 - 03.2022

MBA - Information Technology

Subharti University, Meerut
06.2021 - Current

Bachelor of Arts - ENGLISH

RML UNIVERCITY
04.2015 - 05.2017

Application & Pos Support Engineer

WHSMITH ON PAYROLL LAKSH IT SOLUTION
01.2015 - 08.2021

DIPLOMA IN COMPUTER SCIENCE - COMPUTER SCIENCE

A-SET TRANING & RESURCH INSTITUTE
06.2013 - 07.2015
ALOK SINGHSR. IT SUPPORT EXECUTIVE