Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alok Singh

Pune

Summary

BSS/OSS solution architect with 16 years of experience in large-scale telecom transformation and digital modernization for European operators. Expertise in service fulfillment, product catalog management, order orchestration, and enterprise API-led architecture. Skilled in defining target architecture, high-level solution design, and multi-vendor integration strategies across mobile, fiber, and broadband ecosystems. Extensive knowledge of TM Forum Open APIs, ETOM, SID, microservices, and cloud integration, with a strong focus on agile delivery and governance.

Overview

2025
2025
years of professional experience

Work History

Solution Architect - Digital BSS/OSS

BT Group
Bengaluru
01.2024 - 02.2025
  • Working as Solution Architect in BT product Engineering Team, designing E2E solution for new products and TO-BE architecture using multiple cloud-based solutions, COTS products, different integration (REST, Kafka) patterns, microservices architecture, and SCS mechanism.
  • Working on BT Fixed-Line products, RAN Network, BSS-OSS stack, Graph db (Neo4J).
  • Development of detailed solution design adopting agile methodology, effort estimations, and design refinement.
  • Delivered complex design for Ethernet Products including automation of the B2B channel and formalizing the manual Lift and Shift process for Ethernet products.
  • Telecommunications company

E2E Solution Architect - Digital BSS

Tech Mahindra
Pune, IN
05.2023 - 01.2024
  • Supporting Digital Transformation/greenfield implementation in providing solution for the TO-BE architecture using multiple Cloud based Solutions.
  • Interacting with other tribes/Value Streams to find best ways to address solution requirements implementing relevant TM Forum specifications.
  • Handling E2E of Change management process for new CR implementation.
  • Responsible for maintaining the product data model and designing new products.
  • Technology company

IoT Solution Architect

Tata Communications Ltd
Pune, Maharashtra
04.2020 - 05.2023
  • End to end Solution Architect covering the eSIM and Subscription Management ecosystem, 4G/5G core, BSS-OSS stack, API Stores, and IoT solutions.
  • Responsible for E2E design for integration solutions for IoT and M2M.
  • Lead the design for setting up IoT Platform on Hybrid cloud targeting India M2M/IoT B2B customers.
  • Worked as Solution Architect for IoT solutions like NB-IOT and Private 5G.
  • Telecommunications company

Business Analyst

NetCracker Technology Solutions
Pune, Maharashtra
12.2016 - 03.2020
  • Worked as Business Analyst for BSS Transformation Telecom (Vodafone Hungary) and Digital Transformation Telecom (OPTUS).
  • Gathered and analyzed business requirements for NetCracker Product Catalog, Order management.
  • Coordinated with stakeholders and developed documentation for design and implementation.
  • Responsible for delivering demos to stakeholders on the new solution design.
  • Technology solutions provider

Sr. Executive

Tata Communications transformation Services Ltd
Pune, Maharashtra
06.2010 - 11.2016
  • Worked as Sr. Executive (OSS SME) for Neotel Project.
  • Prepared service fulfilment design documents and activation task scripts for L3VPN and L2VPN.
  • Managed the migration of existing devices in the network to inventory.
  • Service activation configuration of MPLS, VPN, L2VPN, and L3VPN Network on Cisco devices.
  • Telecommunications company

Principal Integration Architect

Netcracker Technology
Pune
  • Led the end-to-end Integration Team for greenfield telecom transformation for Du Telecom BSS/OSS transformation across BSS/OSS platforms, guiding cross-functional teams for the next-generation BSS/OSS platform.

Education

Bachelor of Technology - Computer Science & Engineering

UP Technical University
Lucknow, U.P
06-2009

MBA -

Symbiosis Institute of Business Management
Pune
05-2016

Skills

  • Architecture and design
  • Vendor assessment and solutions
  • Microservices architecture
  • Event-driven architecture
  • Cloud-native strategy
  • Leadership and strategy
  • Stakeholder management
  • Project delivery
  • Process improvement
  • Machine learning and AI
  • LLM engineering

Languages

English
Hindi

Timeline

Solution Architect - Digital BSS/OSS

BT Group
01.2024 - 02.2025

E2E Solution Architect - Digital BSS

Tech Mahindra
05.2023 - 01.2024

IoT Solution Architect

Tata Communications Ltd
04.2020 - 05.2023

Business Analyst

NetCracker Technology Solutions
12.2016 - 03.2020

Sr. Executive

Tata Communications transformation Services Ltd
06.2010 - 11.2016

Principal Integration Architect

Netcracker Technology

Bachelor of Technology - Computer Science & Engineering

UP Technical University

MBA -

Symbiosis Institute of Business Management
Alok Singh