Alok Singh
Pune
Summary
BSS/OSS solution architect with 16 years of experience in large-scale telecom transformation and digital modernization for European operators. Expertise in service fulfillment, product catalog management, order orchestration, and enterprise API-led architecture. Skilled in defining target architecture, high-level solution design, and multi-vendor integration strategies across mobile, fiber, and broadband ecosystems. Extensive knowledge of TM Forum Open APIs, ETOM, SID, microservices, and cloud integration, with a strong focus on agile delivery and governance.
Overview
2025
2025
years of professional experience
Work History
Solution Architect - Digital BSS/OSS
BT Group
Bengaluru
01.2024 - 02.2025
- Working as Solution Architect in BT product Engineering Team, designing E2E solution for new products and TO-BE architecture using multiple cloud-based solutions, COTS products, different integration (REST, Kafka) patterns, microservices architecture, and SCS mechanism.
- Working on BT Fixed-Line products, RAN Network, BSS-OSS stack, Graph db (Neo4J).
- Development of detailed solution design adopting agile methodology, effort estimations, and design refinement.
- Delivered complex design for Ethernet Products including automation of the B2B channel and formalizing the manual Lift and Shift process for Ethernet products.
- Telecommunications company
E2E Solution Architect - Digital BSS
Tech Mahindra
Pune, IN
05.2023 - 01.2024
- Supporting Digital Transformation/greenfield implementation in providing solution for the TO-BE architecture using multiple Cloud based Solutions.
- Interacting with other tribes/Value Streams to find best ways to address solution requirements implementing relevant TM Forum specifications.
- Handling E2E of Change management process for new CR implementation.
- Responsible for maintaining the product data model and designing new products.
- Technology company
IoT Solution Architect
Tata Communications Ltd
Pune, Maharashtra
04.2020 - 05.2023
- End to end Solution Architect covering the eSIM and Subscription Management ecosystem, 4G/5G core, BSS-OSS stack, API Stores, and IoT solutions.
- Responsible for E2E design for integration solutions for IoT and M2M.
- Lead the design for setting up IoT Platform on Hybrid cloud targeting India M2M/IoT B2B customers.
- Worked as Solution Architect for IoT solutions like NB-IOT and Private 5G.
- Telecommunications company
Business Analyst
NetCracker Technology Solutions
Pune, Maharashtra
12.2016 - 03.2020
- Worked as Business Analyst for BSS Transformation Telecom (Vodafone Hungary) and Digital Transformation Telecom (OPTUS).
- Gathered and analyzed business requirements for NetCracker Product Catalog, Order management.
- Coordinated with stakeholders and developed documentation for design and implementation.
- Responsible for delivering demos to stakeholders on the new solution design.
- Technology solutions provider
Sr. Executive
Tata Communications transformation Services Ltd
Pune, Maharashtra
06.2010 - 11.2016
- Worked as Sr. Executive (OSS SME) for Neotel Project.
- Prepared service fulfilment design documents and activation task scripts for L3VPN and L2VPN.
- Managed the migration of existing devices in the network to inventory.
- Service activation configuration of MPLS, VPN, L2VPN, and L3VPN Network on Cisco devices.
- Telecommunications company
Principal Integration Architect
Netcracker Technology
Pune
- Led the end-to-end Integration Team for greenfield telecom transformation for Du Telecom BSS/OSS transformation across BSS/OSS platforms, guiding cross-functional teams for the next-generation BSS/OSS platform.
Education
Bachelor of Technology - Computer Science & Engineering
UP Technical University
Lucknow, U.P06-2009
MBA -
Symbiosis Institute of Business Management
Pune05-2016
Skills
- Architecture and design
- Vendor assessment and solutions
- Microservices architecture
- Event-driven architecture
- Cloud-native strategy
- Leadership and strategy
- Stakeholder management
- Project delivery
- Process improvement
- Machine learning and AI
- LLM engineering
Languages
English
Hindi
Timeline
Solution Architect - Digital BSS/OSS
BT Group
01.2024 - 02.2025
E2E Solution Architect - Digital BSS
Tech Mahindra
05.2023 - 01.2024
IoT Solution Architect
Tata Communications Ltd
04.2020 - 05.2023
Business Analyst
NetCracker Technology Solutions
12.2016 - 03.2020
Sr. Executive
Tata Communications transformation Services Ltd
06.2010 - 11.2016
Principal Integration Architect
Netcracker Technology
Bachelor of Technology - Computer Science & Engineering
UP Technical University
MBA -
Symbiosis Institute of Business Management