Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
ALOK KUMAR MISHRA

ALOK KUMAR MISHRA

AJMAN

Summary

Motivated and multitasking professional with 6+ years of experience, including 2 years in the handmade carpet industry in the UAE and 4 years in hospitality and operations in India. Seeking a dynamic role where I can leverage my skills in sales, customer service, store management, import/export coordination and warehouse operations to contribute effectively to a forward-thinking organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Representative

ENAYA CARPETS TRADING LLC
Dubai
07.2023 - 06.2025

• Handmade Carpets Industry – UAE

Sales & Operations Executive | ENAYA CARPETS TRADING LLC, UAE | 2022 – 2024

• Handmade Carpet Industry – UAE

Sales & Operations Executive | [Company Name], UAE | 2022 – 2024 • Handled showroom operations, customer service, and retail sales

• Managed stock inventory, warehouse coordination, and product dispatch

• Coordinated import/export documentation and logistics

• Prepared quotations and assisted in design customization with clients

• Provided end-to-end support in showroom display and stock arrangement

• Hands-on in MS Excel, Word, and PowerPoint for daily reports and presentations

• INOX Leisure Ltd. – India

Guest Service Associate (F&B Operations) | | December 2018 – 2022

• Provided excellent food & beverage service to guests

• Awarded Employee of the Month twice for outstanding performance

• Maintained customer satisfaction through prompt and courteous service

• Lemon Tree Hotel – Gurgaon, India

Commi 3 – Kitchen Staff | | 6 Months

• Assisted senior chefs in food preparation and kitchen maintenance. Handled showroom operations, customer service, and retail sales

• Managed stock inventory, warehouse coordination, and product dispatch

• Coordinated import/export documentation and logistics

• Prepared quotations and assisted in design customization with clients

• Provided end-to-end support in showroom display and stock arrangement

• Hands-on in MS Excel, Word, and PowerPoint for daily reports and presentations

• INOX Leisure Ltd. – India

Guest Service Associate (F&B Operations) ||December 2018 – 2022

• Provided excellent food & beverage service to guests

• Awarded Employee of the Month twice for outstanding performance

• Maintained customer satisfaction through prompt and courteous service

• Lemon Tree Hotel – Gurgaon, India

Commi 3 – Kitchen Staff | | 6 Months

• Assisted senior chefs in food preparation and kitchen maintenance

Education

Bachelor of Science - Hotel Management

IIHM Indian Institute of Hotel Management
SHIMLA
06-2018

Skills

  • Inventory management
  • Sales forecasting
  • Customer service
  • Logistics coordination
  • Quotation preparation
  • Market analysis
  • Client engagement

Certification

  • Passport No.: W9956785 | 🆔 Emirates ID: 784-1995-1167120-0

Languages

English
Upper Intermediate (B2)
B2

Timeline

Sales Representative

ENAYA CARPETS TRADING LLC
07.2023 - 06.2025

Bachelor of Science - Hotel Management

IIHM Indian Institute of Hotel Management
ALOK KUMAR MISHRA