Summary
Overview
Work History
Education
Skills
Personal Information
Software
Languages
Professional Development
Timeline
Generic
Alok Kumar Mishra

Alok Kumar Mishra

HR Manager
Bhayandar,MH

Summary

Experienced MBA in Global Business Management with a strong background in HR management, restaurant operations, event management, and hospitality. Demonstrated success in improving operational efficiency, leading multicultural teams, and implementing innovative solutions. Proficient in crisis management, conflict resolution, and fostering an entrepreneurial mindset. Committed and empathetic human resources professional driven to assist employers in recruiting, developing, and retaining qualified candidates. Skilled at collaborating with management teams to cultivate employee-centric cultures that enhance morale and optimize productivity. Known for being motivating and positive, with exceptional interpersonal, coaching, and communication skills.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work History

HR Manager

Aatmnirbhar Koncepts India Pvt. Ltd.
1 2021 - 10.2024
  • Spearheaded recruitment strategies, leading to a 20% reduction in hiring time and a 15% increase in employee retention
  • Developed and implemented HR policies that aligned with company goals, enhancing workforce productivity by 10%
  • Managed employee relations, resolving conflicts, and ensuring a positive work environment
  • Led diversity and inclusion initiatives, resulting in a more cohesive and culturally competent team
  • Oversaw the performance management system, guiding managers on effective feedback and employee development plans
  • Conducted training programs focusing on leadership, communication, and team-building skills
  • Collaborated with senior management to align HR functions with business objectives, contributing to overall organizational growth.

Restaurant Operations Manager

THINKAPART TECH LLP
05.2019 - 12.2020
  • Improved operational scores from 67% to 83% in 6 months
  • Successfully opened four stores
  • Audited and analyzed daily sales, expenses, inventory, and deposits
  • Transitioned inventory management from a manual process to a Restaurant Management System.

Director

Amar Hospitality
03.2015 - 05.2019

Event Manager

Flair-O-Logy Bar School & Events
03.2015 - 04.2019

Head of Operations

Grand Salver Hospitality Services
11.2013 - 02.2015

Food and Beverage Trainee – IRD Service

Zurich Marriott Hotel
04.2013 - 09.2013

Food and Beverage Trainee

La Campagnola Hotel
04.2012 - 09.2012

Education

MBA - Global Business Management

Business & Hotel Management School
City University Of Seattle
05.2011 - 05.2013

Post Graduate Diploma in Hospitality Business Management - Hospitality Business Management

Business & Hotel Management School
Switzerland
05.2011 - 05.2012

Bachelor of Science in Hotel Management and Catering Operations - undefined

Rizvi College of Hotel Management & Catering Operations
Mumbai, Maharashtra
07.2008 - 05.2011

Skills

Multicultural Competence

Personal Information

Date of Birth: 11/02/1990

Software

CRM

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Marathi
Advanced (C1)

Professional Development

Leadership and Team Management Training
Flair-O-Logy Bar School & Events | 2015 – 2019

  • Led multiple training programs focused on leadership development, effective communication, and team-building strategies. These initiatives enhanced team cohesion and improved overall event management efficiency.

Restaurant Management Systems Implementation
THINKAPART TECH LLP | 2019 – 2020

  • Successfully transitioned the inventory management process from manual methods to a comprehensive Restaurant Management System. This project improved inventory accuracy, reduced waste, and streamlined operations across four new store locations.

HR Policies and Diversity Initiatives
Aatmnirbhar Koncepts India Pvt. Ltd. | 2021 – 2024

  • Developed and implemented HR policies that aligned with organizational goals, leading to a more inclusive workplace culture and improved employee retention rates. Led diversity and inclusion initiatives, fostering a more culturally competent workforce.

Operational Efficiency and Business Growth
Aatmnirbhar Koncepts India Pvt. Ltd. | 2021 – 2024

  • Spearheaded strategies that resulted in a 10% increase in workforce productivity and a 20% reduction in hiring time. Collaborated with senior management to align HR functions with broader business objectives, directly contributing to company growth.

Timeline

Restaurant Operations Manager

THINKAPART TECH LLP
05.2019 - 12.2020

Director

Amar Hospitality
03.2015 - 05.2019

Event Manager

Flair-O-Logy Bar School & Events
03.2015 - 04.2019

Head of Operations

Grand Salver Hospitality Services
11.2013 - 02.2015

Food and Beverage Trainee – IRD Service

Zurich Marriott Hotel
04.2013 - 09.2013

Food and Beverage Trainee

La Campagnola Hotel
04.2012 - 09.2012

MBA - Global Business Management

Business & Hotel Management School
05.2011 - 05.2013

Post Graduate Diploma in Hospitality Business Management - Hospitality Business Management

Business & Hotel Management School
05.2011 - 05.2012

Bachelor of Science in Hotel Management and Catering Operations - undefined

Rizvi College of Hotel Management & Catering Operations
07.2008 - 05.2011

HR Manager

Aatmnirbhar Koncepts India Pvt. Ltd.
1 2021 - 10.2024
Alok Kumar MishraHR Manager