Alok A Naik
Strategic Business Manager
Navi Mumbai,MH
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Strategic Business Development Manager
G P STRATEGIES
06.2023 - Current
- Working as Business Development Head- India and BD Lead for AMEA market for Automotive Sector for Training and Consulting Projects.
- Envision, Create and lead Implementation of Talent development programs with Revenue targets.
- Support clients to adopt L&D tools like Human + Ai, Safety Culture, Measurement Mapping and GPiLearn.
- Lead & organized internal operations teams for project for BMW, Porsche APAC, GWM, UIDAI etc.
- Created persuasive proposals to win new business opportunities successfully, resulting in substantial increases in revenue growth yearoveryear.
- Negotiated contracts with vendors and clients, securing favorable terms and leading to mutually beneficial outcomes.
- Developed high-impact growth strategies, resulting in increased profitability and market presence.
- Enhanced market share by researching industry trends and competitor activities to develop targeted marketing campaigns.
Sr. Manager - Operations and Business development
SKILLSOURCE LEARNING & TECHNOLOGIES PVT LTD
12.2019 - 01.2022
- Company Overview: (Subsidiary of MSX International)
- Adding New business line and accounts, interacting with CXO's and key stake holders in Govt. of India NSDC & Corporate (Training proposal and Solution development)
- Implemented and developed operational standards, policies and procedures.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Recruit and manage Trainers (50plus), manager their Learning and Career path, equip the team to perform as per client's expectation.
- Handling operations for various Business consulting and L&D projects for - Maruti Suzuki, M&M, Bajaj Auto, SMG, Bridgestone and Cars24 etc.
- P&L accountability and collection for projects.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit. Have managed a team size of 25 to 30 direct reporting executives.
- Won Suzuki Motor Gujarat, plant training project with Budget of 9-10 CR in Dec'2021
- Created and operationalized new business line with an organised used car market - Cars 24 India business generated over 40 lacs in 4 months
- Led the pan India program for Bridgestone and Rubber Skill Development Council training. Trained and retained executives in team during pandemic crisis.
Sr. Account Manager - Client Engagement
MSX INTERNATIONAL
11.2013 - 12.2019
- Company Overview: (Erstwhile known as Sewells Group - Automotive Retail consultancy)
- Handling L&D function with other business partners for various OEM client, along with being pivotal role holder within the company.
- Have worked in 14 States across Tier I, II and III cities in India, as Automotive Consultant.
- Handling all allotted dealerships as Quality parameters as Quality manager for Volkswagen Brand India (2015 to 2018) managing their SOP Adherence and efficacy, HR Audits, team performance and Customer Complaints.
- Manage Dashboards and Analytical report for clients on day-to-day basis progress of the projects.
- (Erstwhile known as Sewells Group - Automotive Retail consultancy)
- Successfully implemented and carried out sustenance program for Sales process across 31 Volkswagen dealerships across India. SPARSH program outcome had improved the CSI from 7.4 to 10.7 on a 12-point scale (West) in 18 months.
- Played a major catalyst to make 10 dealerships reach the top slot in customer satisfaction scores.
- As Performance Coach cum Trainer successfully implemented - Hero Motocorp 'VLead program' at Dealer Network in Bihar, Jharkhand, Chhattisgarh along with west Zone, on Cultural and new business process.
Team Lead - Corporate Sales
Balaji Auto World - Fiat India
02.2013 - 07.2013
- Manage Sales target for Corporate & retail sales team - Business size of 1- 2 CR per Month.
- Role modelling - perform OJT and training to team members.
- Payment collection, target monitoring, recreating the brand image.
- Assist the Sales Head in effectively manage the stock LOM and efficacy in car stock through FIFO.
- Effectively executed 19 events in the month of March' 2013.
- Successful planning and implementation of the 'gaddi- me -pizza' campaign.
Team Leader -Retail
Global Gallarie- Mahindra & Mahindra
07.2012 - 01.2013
- Promoted to handle Special team (SsangYong Rexton) for HNI customer.
- Initiated team to conduct two major events and customer meets.
- Generated rural markets Sales in Thane & Raigad district.
Senior Customer Advisor (Tata -Fiat)
Fortune Cars - Tata Motors
07.2009 - 06.2012
- Persistently exceeding the sales targets from September 2009- March 2011 business over 15 CR.
- Award as Best sales person for Highest number of Fiat cars sold in August 2010(West Region).
- Selected as the T- racer for Fiat Linea T-Jet from Fortune Cars.
Customer executive
First Source BPO
01.2009 - 05.2009
- Customer voice service associate for non-technical process.
Marketing executive (FMCG)
Saroj Enterprises
07.2006 - 11.2008
- Marketing and Sales executive for FMCG products.
Education
Bachelor of Commerce -
YCMOU
MBA - Marketing
SMU
P. G. Diploma - Training and Development
ISTD
02.2022 - 09.2023
Skills
Key account management
Professional Skills
People Skills, Efficacy, Vendor management, Training skills, Workgroups, Project Success, On job Training, Customer Excellence
Professional Highlights
- Part of proposal development and strategic team for Global business RFP for BMW, GWM , Porsche in EMEA.
- Led the BD team for UIDAI project for LMS Training program Technical Bid.
- Led and planned product launch training program in 18' -19' FY for TKM and Isuzu as training partner.
- Initiated new project for Maruti Suzuki - Plant CTS Training.
- Led CARS24 India MRL teams onboarding and induction training program within record time of 4 months with approx. 70% retention.
- Conducted Digital training to International Market for M&M in 2019.
- Implemented Volkswagen India (SPARSH) Dealer Sales process and standards improvement program at 31 dealerships from 2015 - 2018.
Timeline
Strategic Business Development Manager
G P STRATEGIES
06.2023 - Current
P. G. Diploma - Training and Development
ISTD
02.2022 - 09.2023
Sr. Manager - Operations and Business development
SKILLSOURCE LEARNING & TECHNOLOGIES PVT LTD
12.2019 - 01.2022
Sr. Account Manager - Client Engagement
MSX INTERNATIONAL
11.2013 - 12.2019
Team Lead - Corporate Sales
Balaji Auto World - Fiat India
02.2013 - 07.2013
Team Leader -Retail
Global Gallarie- Mahindra & Mahindra
07.2012 - 01.2013
Senior Customer Advisor (Tata -Fiat)
Fortune Cars - Tata Motors
07.2009 - 06.2012
Customer executive
First Source BPO
01.2009 - 05.2009
Marketing executive (FMCG)
Saroj Enterprises
07.2006 - 11.2008
MBA - Marketing
SMU
Bachelor of Commerce -
YCMOU
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