Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Alok Singh

Alok Singh

IT Professional
Noida

Summary

  • Hybrid Cloud Infra Management
  • Hybrid IT Infra (Physical/Virtual/Cloud) Management,
  • Server & Datacenter Management,
  • Network & Security,
  • Business Continuity Plan & DR,
  • Cost Optimization,
  • Leadership,
  • Process & Practices Optimization,
  • Team management,
  • Vendors Management & Strategic Negotiations

Overview

15
15
years of professional experience
2
2
Languages

Work History

Sr. Manager - DevOps

BOLD Technology
Noida, Uttar Pradesh
05.2017 - Current
  • BOLD is an e-commerce company majoring in career-enhancing business globally
  • Defining & designing a high-level growth roadmap related to solutions provided on cloud-based technologies and management roles
  • Architecture/Re-architecture, implementation, and management of cloud infra based on Amazon AWS, Microsoft Azure & Linode
  • Leading a team of highly skilled goal-oriented DevOps engineers who contributes 24x7 to keep the entire infra up and running all the time globally
  • Taking care of all Disaster Recovery (DR) design, documentation, implementation, and operations
  • Handling escalated call related to InfraOps especially Windows, Linux, Network,
  • Cloud etc
  • Management of security at infra layer along with compliance
  • Budget and plan for CAPEX / OPEX for Cloud infrastructure projects, vendor management for ensuring timely and quality deliveries, and strategic negotiations on pricing and terms with vendors.

Manager - IT

Personica, Fishbowl Inc
03.2016 - 04.2017
  • Fishbowl.com is a Virginia (US) based company that helps the restaurant business by increasing customer engagement with the help of analytics
  • Leading role in architecture and migrating infrastructure from on-premise to hybrid cloud strategy and its scoping
  • Manage IT operations of distributed hybrid datacenters, which includes environment - Physical, Virtual, and Cloud servers
  • Collaborate with key stakeholders to ensure the clarity of the specification and expectations of the requirements
  • Successfully designed and delivered several customer projects along with internal establishments
  • Actively involved in Windows, Linux, VMware-based virtualization, and Amazon
  • AWS-based cloud architecture
  • Leading team of Level-3 engineers for any escalations
  • Managing the RFPs for any need
  • Prepare procedures, documentation, reports, etc
  • For the purpose of recording and managing incidents v/s SLAs.

Manager

Sopra Steria
10.2013 - 12.2015
  • Sopra is an European giant whose primary business areas includes consulting services, systems integration, integration of ERP, etc
  • Analyzes enterprise business drivers to determine and develop a high-level cloud strategy (private/public) and timeliness
  • Analyzes cloud service providers and market trends and determines the potential impact on enterprise project strategies
  • Performs necessary leading tasks related to the operation of an enterprise infrastructure that fits architectural standards
  • Produces virtualized system solutions and high-level technical designs to meet identified business requirements
  • Solutions incorporate scalability, availability, security, and maintainability characteristics
  • Risks, assumptions, and costs for solutions are articulated
  • Ensures support teams have adequate knowledge to meet service delivery defined SLAs
  • Mentoring the support team on adherence to design and architecture principles and guidelines, providing documentation and training
  • Managed multiple global customer projects by the onsite visits in North
  • America, Europe, Dubai, etc

Technical Specialist

HCL Technologies Ltd
01.2012 - 10.2013
  • HCL is an Indian multinational IT services and consulting company headquartered in Noida,
  • Uttar Pradesh, India
  • Successfully worked on ITIL-based Service Request, Incident Management,
  • Problem Management, Change Management, Capacity Management, and
  • Knowledge Management based on ITSM tools like Service-Now and BMC
  • Remedy
  • Managed Global datacenters which is a complex virtualized environment based on VMware vSphere based virtualization technologies
  • Planning, Designing, Installation, Configuration, Management, and
  • Troubleshooting of virtual Servers/clusters
  • Review host and virtual machine performance issues if required
  • Customized and On-demand reporting of infrastructure periodically
  • Generate and analyze
  • Capacity Management report through scripts
  • Update Server Checklist, managing documentations, monthly ticket analysis/reports etc

Server Administrator

Idemia, Syscom Corp. Ltd
11.2010 - 12.2011
  • Idemia deals in identity-related security services and sells facial recognition and other biometric identification products
  • Successful administration and troubleshooting of mixed environments (physical and virtual servers)
  • Installation, configuration and troubleshooting of VMware ESX host servers and virtual machines
  • Moreover, provided support for Microsoft based Hyper-V solution for different projects
  • Management of Linux servers and their hosted services, Web servers, HA and
  • DR, backups etc
  • Managed IT helpdesk team and handling of escalated calls
  • Liaise with, and provide training and support to service desk support staff on desktop, laptop and server issues.

System Engineer

MindSol Information Services
06.2007 - 10.2010
  • Deals in back-end outsourcing business
  • System Administration for end-user and its fulfilments
  • Server Administration like Windows, Linux, Backup, File server etc
  • Troubleshooting network and server related issues
  • CERTIFICATES
  • Successful Negotiation from Michigan University
  • Leadership from Dale Carnegie
  • VMware Certified Professional (VCP)
  • Microsoft Azure Administrator - AZ-104
  • Microsoft Azure Architect (Technology)

Education

B.Tech - Computer Science & Engineering

IIT
Delhi
06.2007

MBA - Business Management

Indian Institute of Technology
Delhi

Skills

  • Cloud Computing AWS Azure Linode
  • GCP IaaS / PaaS / SaaS Virtualization
  • Containerization CDN Version control
  • Windows Linux Servers RFP
  • Data-center Management Infra Automation
  • Security Compliance DevSecOps
  • Leadership Monitoring Budgeting
  • People Management Audit & Compliance
  • Process Optimizations Cost Optimization
  • Vendor Management Capacity Planning
  • Strategic Negotiations Practice Optimizations

Additional Information

  • Achievements/Tasks Achievements/Tasks Achievements/Tasks

Timeline

Sr. Manager - DevOps

BOLD Technology
05.2017 - Current

Manager - IT

Personica, Fishbowl Inc
03.2016 - 04.2017

Manager

Sopra Steria
10.2013 - 12.2015

Technical Specialist

HCL Technologies Ltd
01.2012 - 10.2013

Server Administrator

Idemia, Syscom Corp. Ltd
11.2010 - 12.2011

System Engineer

MindSol Information Services
06.2007 - 10.2010

B.Tech - Computer Science & Engineering

IIT

MBA - Business Management

Indian Institute of Technology

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Alok SinghIT Professional