Alpa Padliya
Scrum Master
Bengaluru
Summary
Versatile professional skilled in both Scrum Master and QA Engineer roles, adept at driving Agile methodologies to streamline development processes and ensure exceptional product quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scrum Master
ATHMA Health Ltd.
08.2022 - Current
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
QA Engineer / IT Support / Scum Master
Secure Learning Pvt. Ltd
07.2020 - 07.2022
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Promoted a culture of continuous improvement by regularly reviewing and refining QA processes, tools, and methodologies.
- Enhanced team collaboration by actively participating in Agile/Scrum meetings, providing valuable insights on quality assurance aspects.
- Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
- Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
QA Engineer/IT Support
Dream Team Technologies Pvt. Ltd.
05.2018 - 06.2020
- Assisted project managers in estimating resource requirements and timelines for QA efforts, ensuring alignment with project deadlines.
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Worked on "Literom for School", a browser based application automating day to day activities for school.
- Conducted Testing and executed Module wise test cases.
- Handling client inquiries and effectively communicating them to the team for prompt resolution
- Addressed technical issues promptly by troubleshooting errors or collaborating with IT support staff for resolution.
- Coordinated efforts between IT support professionals and end-users to resolve technical issues quickly.
Online Sales Executive
Genera Online Pvt. Ltd.
04.2016 - 01.2018
- Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities.
- Liaised with product marketing and sales teams to support strategic planning, testing and execution of initiatives for e-commerce websites.
- Ensure product listings are accurate, compelling, and optimized for search engines (SEO).
- Managing Online Sales Platforms: Oversee and optimize sales activities on eCommerce platforms (e.g., Amazon,
eBay). - Driving Sales Growth: Develop and execute strategies to increase online sales and revenue.
- Inventory Management: Coordinate with inventory and logistics teams to ensure product availability and timely
fulfillment of orders. - Conducted competitive analysis and adjusted pricing strategies, resulting in a improvement in profit margins.
Online Sales Executive
Sangam India Pvt Ltd
04.2015 - 03.2016
- Online E-commerce Portal Management Activities, All operations on Domestic Portals.
- Handled Snapdeal, Flipkart, Amazon(India), Shophoclues, Paytm, E bay.
- Listing Activities, Order Processing, Stock Management, Dispatch Process.
- Collaborated with cross-functional teams to optimize product listings and drive traffic.
- Boosted online sales by implementing innovative marketing strategies and engaging content.
Education
Bachelor of Technology - Computer Engineering
Institute of Technology And Management
Bhilwara, Rajasthan 04.2001 -
Skills
Sprint Planning
Certification
Scrum Master Certification
Timeline
Scrum Master
ATHMA Health Ltd.
08.2022 - Current
QA Engineer / IT Support / Scum Master
Secure Learning Pvt. Ltd
07.2020 - 07.2022
QA Engineer/IT Support
Dream Team Technologies Pvt. Ltd.
05.2018 - 06.2020
Online Sales Executive
Genera Online Pvt. Ltd.
04.2016 - 01.2018
Online Sales Executive
Sangam India Pvt Ltd
04.2015 - 03.2016
Bachelor of Technology - Computer Engineering
Institute of Technology And Management
04.2001 -
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