Alpana Redekar

Working for Project Fidelity Information Services (FIS) as Finance Manager.

Span of Control - 40

• Supervise the various Billing Teams & handling SAP Billing Operations
• Manage the month-end closings, financial audits & Closing Reports
• Collaboration with Stakeholders locater globally
• Approval of Client Refund & accountable for all escalation & resolutions
• Reviewing audit request and ensuring zero open items
• To contribute to the career succession plan for the team members
• Reviewing performance and productivity of the team, providing performance appraisals
• Managing Hiring for Billing Teams
• Facilitating Team Annual Salary Review Process
• Ensuring all contractually sold and implemented products and services are properly Invoiced to clients in a timely and accurate manner by team
• Detailed knowledge of contracts, billing/Invoicing based on time and material, fixed fee milestones and periodic cycle
• Reviewing & Approving Get Paid Dispute on Billing

Working for Account Marsh & Mclennan Broker as Assistant Manager

Span of Control - 85

• Expertise in the area of IBA/O2C/Accounts Receivable/Credit Control/General Insurance/Invoicing/SAP Billing,Yellow belt projects, dealing brokers, clients and underwriters
• Preparation of Billing, FTE Mapping, Risk Control Matrix & Identifying Process Deviations
• Driving the hiring process and timely recruitment of new joiners
• Build and monitor Performances metrics, with timely completion on SLAs, cost out initiatives and estimating future headcount growth for department
• Focusing on greater values and overdue premiums, orienting data cleansing activity for new businesses
• Identifying transition opportunities & submitting feasibility plan
• To contribute to the career succession plan for the team members
• Reviewing performance and productivity of the team, providing performance appraisals
• Preparing and maintaining dashboards, delivering accurate timely reports
• Accountable for all issues and escalations of the team and ensuring that they are effectively resolved
• Driving financial SLAs for non bureau markets for overseas and UK direct insurers
• Monthly Engagement Meetings with top insurers like Allianz, Aviva, Hiscox, Berkshire, Axa, Zurich & AIG on Account reconciliation Performance
  

Span of Control - 20

• Monitoring the transactions on an ongoing basis and take corrective actions where necessary to make incremental improvements
• Reviewing performance and productivity of the team, providing performance appraisals
• Accountable for all issues and escalations of the team and ensuring that they are effectively resolved
• Driving Process Improvement Initiatives
• Skilled in raising IBA credit paperwork where necessary, sending Write offs to management for approval
• Experienced in managing control on funds and cash
• Possess keen understanding of Executive MI, SOP audit and various systems
• Conducting team activity, enhancing knowledge of business and motivating individuals
• SLA & Team Management

• Lead Cross functional systems and process improvement initiatives for processes Invoicing, auditing, policy issuance & renewals
• Payments remitted to Clients, which have been received, from the counter party
• IBA/Credit Control Role & Invoicing
• Ensure compliance with the internal policies and procedures as well as external regulations
• Possess keen understanding of Executive MI, SOP audit and various systems
• Published Insurance Broker Accounts (IBA) statistical report for all business in UK & Overseas on a monthly basis
• Published IBA bad debt report on a monthly basis to ascertain the debts >180 days
• Recovering of funded items from the Underwriters & Clients
• Matching of cash receipts and payments against correct entries
• Payments remitted to Clients, which have been received, from the counter party
• Prevent funding by ensuring settlement is only effected in respect of transactions where we are in possession of cleared and matched funds from the counterparty
• Match the entries of Cash Book and the Bank Statements to minimize the difference of open entries
• Preparing Deferred installment report to avoid funding and extend the policy premium due date
• Responsible for the generation of Invoice entry on the system for timely issuance of debit and credit notes to the clients, closing to the Non- Bureau Underwriters and LPANS to the bureau underwriters.
• Responsible for the Premium settlement to the underwriters through a system called Insurer's Market Repository (IMR)
• Timely resolution on Xchanging queries