Alpana Saha
Sales & Marketing
Kolkata
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Car Sales Advisor
Cars24 Services Pvt. Ltd.
Kolkata
10.2021 - Current
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Prepared purchased vehicles and completed final delivery checks.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Sales Consultant
Kaikan Ford
Kolkata
11.2015 - 09.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Checked client organization and agreements with company priorities through automating content management systems.
- Responded to telephone and in-person requests for information.
Sales Consultant
Dewars Garage Ltd
Kokata
11.2013 - 11.2015
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Checked client organization and agreements with company priorities through automating content management systems.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Education
Bachelor of Arts - B.A
Maharaja Manindra Chandra College
Kolkata ,India 02.2009 - 05.2012
High School Diploma -
Manohar Academy
Kolkata ,India 01.2009 - 12.2009
Madhyamik -
Paikpara Ramkrishna Vidyalaya
Kolkata,India 01.2007 - 12.2007
Skills
Problem-solving skills
Expert in Customer handling
Exceptional customer service
Hobbies
- Dancing ,Travelling
Timeline
Car Sales Advisor
Cars24 Services Pvt. Ltd.
10.2021 - Current
Sales Consultant
Kaikan Ford
11.2015 - 09.2021
Sales Consultant
Dewars Garage Ltd
11.2013 - 11.2015
Bachelor of Arts - B.A
Maharaja Manindra Chandra College
02.2009 - 05.2012
High School Diploma -
Manohar Academy
01.2009 - 12.2009
Madhyamik -
Paikpara Ramkrishna Vidyalaya
01.2007 - 12.2007