Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

ALTHAF ANWAR

Ernakulam
ALTHAF ANWAR

Summary

Tireless, well-organized Customer Advisor determined to resolve customer concerns to complete satisfaction. Balances company requirements against customer needs.

Overview

2
years of professional experience
5
years of post-secondary education
1
Language

Work History

K K HAMEED AND COMPANY
Ernakulam

Customer Advisor
08.2021 - Current

Job overview

  • Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
  • Navigated extensive company knowledge base to obtain appropriate solutions for customer service issues.
  • Engaged in consultative sales, cross-selling and up-selling activities to align customer needs with business offerings.
  • Documented customer interactions in internal database to maintain complete customer service history.

Education

CTS Training Centre Kozhikode
Kozhikode

Health Care And Hospital Management from Healthcare
06.2018 - 03.2021

GOVERNMENT BOYS HIGHER SECONDARY SCHOLL
PERUMBAVOOR

HIGHER SECONDARY EDUCATION from BIOSCIENCE
06.2016 - 04.2018

Anita Vidyalaya School
Kalady

SSLC from Secondary Education
06.2014 - 03.2015

Skills

Customer research

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Timeline

Customer Advisor

K K HAMEED AND COMPANY
08.2021 - Current

CTS Training Centre Kozhikode

Health Care And Hospital Management from Healthcare
06.2018 - 03.2021

GOVERNMENT BOYS HIGHER SECONDARY SCHOLL

HIGHER SECONDARY EDUCATION from BIOSCIENCE
06.2016 - 04.2018

Anita Vidyalaya School

SSLC from Secondary Education
06.2014 - 03.2015

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ALTHAF ANWAR